SAMARA CAMPOS
7/2 Ocean Street North, Bondi
Summary
Enthusiastic, creative and dedicated professional with strongest background in customer service, sales and retail environment. Skilled in working under pressure and adapting to new situations and big challenges.
Proficient in day-to-day operations, coordinating staff and events preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity.
Overview
12
12
years of professional experience
Work History
Service Leader
Camp Australia
2023.02 - Current
- Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
- Collaborated with other departments to resolve complex client issues quickly and effectively.
- Ensured compliance with industry regulations through diligent documentation and adherence to established procedures.
- Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
Casual Bartender/Promotional Brand Ambassador
WatsOn
2023.01 - Current
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Casual Waitress/Hostess
SNG Hospitality
2022.11 - Current
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Casual Bar Attendant
NorthBourne
2023.01 - Current
- Taking orders, receiving payment.
- Doing more than one task at the same time, working under pressure (fast-paced, busy hospitality environment).
Founder and Creative Director
Rara Lingerie
2020.05 - 2023.01
- Developed innovative sales and marketing strategies.
- Directed market expansions to propel business forward, meet changing customer needs.
- Responsible for company growth, increase market share, profitability and brand visibility.
- Promoted and marketed works through social media platforms.
Store Manager
Cerealista Campos Abreu Ltda
2017.11 - 2022.11
- Wrote and updated sales and service contracts for sales.
- Worked with customers and sales team to improve customer service.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
Lawyer
Bar Association
2012.09 - Current
- Hard working under pressure and offering quickly solution for legal problems (customer service support).
- Ability and easy understanding of laws and regulations.
- Excellent writing and communication skills.
- Analyzed and applied legal principles and performed legal research to support litigation strategy.
Education
Child Protection Training -
Wave Learning
Sydney06.2023
Advanced English -
Lonsdale Institute
Sydney, NSW03.2023
First Aid, Asthma And Anaphylaxis Training -
CPR First Aid
Sydney01.2023
RSA Certificate -
Clear To Work
Sydney11.2022
Master of Business Law -
Damasio College
Brazil08.2015
Bachelor of Law -
Federal University Of Juiz De Fora
Brazil09.2012
Bachelor of Business Administration -
Machado Sobrinho College
Brazil12.2010
Skills
- Customer Service Expertise.
- Proactive and Collaborative Approach.
- Multitasking Strengths.
- Exceptional Attention to Details.
- Promotional Sales Events
- Hospitality Environments
- POS Transactions
- Team Leadership
- Data Entry
- Customer Relationship Management
Timeline
Service Leader
Camp Australia
2023.02 - Current
Casual Bartender/Promotional Brand Ambassador
WatsOn
2023.01 - Current
Casual Bar Attendant
NorthBourne
2023.01 - Current
Casual Waitress/Hostess
SNG Hospitality
2022.11 - Current
Founder and Creative Director
Rara Lingerie
2020.05 - 2023.01
Store Manager
Cerealista Campos Abreu Ltda
2017.11 - 2022.11
Lawyer
Bar Association
2012.09 - Current
Child Protection Training -
Wave Learning
Advanced English -
Lonsdale Institute
First Aid, Asthma And Anaphylaxis Training -
CPR First Aid
RSA Certificate -
Clear To Work
Master of Business Law -
Damasio College
Bachelor of Law -
Federal University Of Juiz De Fora
Bachelor of Business Administration -
Machado Sobrinho College
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