Samiha Gulshan
Sydney,NSW
Summary
Proven Sales Assistant at Harvey Norman Bathroom & Tiles, Campbelltown, adept in relationship building and sales expertise, significantly increased sales through exceptional customer service and product knowledge. Specialised in renovations and designs. Mastered consistent sales target at the end of the month and fostered team cooperation. Skilled in adapting to customer needs and market trends, ensuring standout performance and customer satisfaction. Positive customer reviews which results in Outstanding customer service Award.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Harvey Norman Campbelltown
09.2023 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelor of Information Technology - Cyber Security
Western Sydney University
Sydney, NSW07.2026
Skills
Cash Handling
Goal-Oriented
Stock management
Sales expertise
Point of sale operation
Display building
Strong Communication and Interpersonal Skills
Customer Service
Team Cooperation
Flexible Hours
Relationship Building
Meeting Sales Goals
Accomplishments
- Achieved higher than the monthly sales goal.
- Built relationships with the customer.
- Outstanding Customer Service Award.
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Limited Working
Timeline
Sales Assistant
Harvey Norman Campbelltown
09.2023 - Current
Bachelor of Information Technology - Cyber Security
Western Sydney University
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