Samina Malikova
Gold Coast city,Queensland
Summary
Seasoned Custodial Correctional Officer with a proven track record at QUEENSALAND CORRECTIVE SERVICES and Department of Corrections New-Zealand. Excelled in inmate supervision and conflict resolution, significantly reducing violence. Demonstrates patience and a strong understanding of security procedures, ensuring a safer environment. Skilled in fostering staff preparedness and enhancing facility cleanliness through innovative policies and training.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Custodial Correctional Officer
QUEENSALAND CORRECTIVE SERVICES
02.2021 - Current
- Reduced incidents of violence through effective conflict resolution strategies among inmates.
- Increased staff preparedness for emergency situations through comprehensive training exercises and drills.
- Improved overall facility cleanliness with regular inspections and maintenance tasks, contributing to a healthier living space for both staff and inmates.
- Assisted in the development of new policies based on best practices within the field of correctional facilities, ensuring continued growth and improvement for all staff members.
Custodial Correctional Officer
Department of Corrections New-Zealand
06.2018 - 10.2020
- Collaborated effectively with multidisciplinary teams to address inmate needs, including medical professionals, counselors, and educators.
- Reduced incidents of violence through effective conflict resolution strategies among inmates.
- Increased staff preparedness for emergency situations through comprehensive training exercises and drills.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband materials.
Checkout Supervisor
New World Supermarket
05.2017 - 01.2018
- Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
- Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
- Maintained a clean, organized, and well-stocked checkout area, enhancing the shopping environment for customers.
- Supervised multi-cultural teams of [Number] members, enforcing compliance with operational policies and procedures.
Cafe Manager
Cafe Garden
11.2016 - 10.2017
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Improved customer satisfaction by implementing efficient service procedures and staff training programs.
Teachers Aid
Devon Kindergarden
01.2015 - 02.2016
- Assisted teachers with supervision and care of group of [Number] children.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
Education
Correctional Certificate Level-4
Queensland 10.2023
Correctional Certificate Level3
Queensland 06.2021
Managing Prisoners
Correctional Practise Cert-3
Department Of Corrections New-zealand 06.2019
Translater - Early Childhood Level-5
WITT
Khazar Nuversity 06.2018
Khazar University
Azerbaijan 04.2018
Skills
- Inmate Supervision
- Patience and Tolerance
- Security Procedures
- Self-defense techniques
Certification
- Tactical Communication Skills Certification – Verbal Judo Institute or similar communication-focused organizations.
- Self-Defence Training Certification - Various authorized training canters.
Languages
Russian
Full Professional
Arabic
Limited Working
Turkish
Full Professional
English
Full Professional
Timeline
Custodial Correctional Officer
QUEENSALAND CORRECTIVE SERVICES
02.2021 - Current
Custodial Correctional Officer
Department of Corrections New-Zealand
06.2018 - 10.2020
Checkout Supervisor
New World Supermarket
05.2017 - 01.2018
Cafe Manager
Cafe Garden
11.2016 - 10.2017
Teachers Aid
Devon Kindergarden
01.2015 - 02.2016
- Tactical Communication Skills Certification – Verbal Judo Institute or similar communication-focused organizations.
- Self-Defence Training Certification - Various authorized training canters.
Correctional Certificate Level-4
Correctional Certificate Level3
Managing Prisoners
Correctional Practise Cert-3
Translater - Early Childhood Level-5
WITT
Khazar University
Similar Profiles
Sharna QuakawootSharna Quakawoot
Sentence Planning Advisor at Queensland Corrective ServicesSentence Planning Advisor at Queensland Corrective Services
Wise LagilevuWise Lagilevu
Immediate Action Team - Correctional Officer at Corrective Services NSWImmediate Action Team - Correctional Officer at Corrective Services NSW
Terry VerrallTerry Verrall
Principal Investigator at Queensland Corrective ServicesPrincipal Investigator at Queensland Corrective Services