Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Samir Acharya

Bexley,NSW

Overview

5
5
years of professional experience

Work History

Catering Assistant

Scalabrini Village
04.2023 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Monitored food preparation to determine correct temperature and proper cooking before serving.
  • Inspected catering equipment and utensils regularly to manage wear and tear.
  • Coordinated with various vendors to establish necessary supplies for events.
  • Developed menus for special occasions and catered events to match theme and requirements of clients.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained composure and work quality while under stress.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Pushed, pulled and transported large loads and objects.
  • Removed trash and cleaned kitchen garbage containers.
  • Monitored food temperature, discarding items not stored correctly.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Trained new staff on food preparation and safety procedures.

CUSTOMER SERVICE REPRESENTATIVE

Woolworths Distribution Centre
03.2023 - Current
  • Responded to customer requests for products, services, and company information
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Sought ways to improve processes and services provided
  • Processed customer service orders promptly to increase customer satisfaction
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.

CATERING ASSISTANT

Kareena Private Hospital
03.2023 - 06.2023
  • Arranged furniture and added decorations to assist in setting up for catering events
  • Cleaned and maintained work areas, equipment and utensils
  • Inspected catering equipment and utensils regularly to manage wear and tear
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company- approved cleaning supplies
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization
  • Monitored food temperature, discarding items not stored correctly
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods
  • Pushed, pulled and transported large loads and objects
  • Stocked and rotated food items according to expiration dates
  • Monitored food preparation to determine correct temperature and proper cooking before serving
  • Delivered catered food and supplies to facility for on-time set-up
  • Removed trash and cleaned kitchen garbage containers.

CUSTOMER SERVICE ASSISTANT

Bhatbhateni Supermarket
01.2021 - 02.2023
  • Created inviting environment for customers by maintaining store organization and cleanliness
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Prioritized helping customers over completing other routine tasks in store
  • Helped customers complete purchases, locate items, and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Managed efficient cash register operations
  • Used POS system to process sales, returns, online orders, and gift card activations
  • Utilized upselling techniques to promote additional products and increase sales
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

CUSTOMER SERVICE REPRESENTATIVE

Puja Savings And Credit Cooperative
01.2019 - 02.2020
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due
  • Educated customers on online banking and mobile banking applications
  • Reached out to existing bank customers and offered personalized support for different needs
  • Referred customers to other banking departments for specialized services
  • Processed applications for new accounts
  • Handled various accounting transactions
  • Processed various transactions with accuracy and according to bank standards and legal requirements
  • Calculated fees due, interest and change for customer transactions.

Education

Master of Professional Accounting - Accounting

Victoria University
11.2024

BBA - Business

Boston International College
07.2022

Skills

  • Money Handling Abilities
  • Sales Expertise
  • Quality Control
  • Product Promotion
  • Food Preparation Techniques
  • Waste Control
  • Kitchen Equipment Operation
  • Table Preparation
  • Food Safety
  • Product Recommendations
  • Stockroom Upkeep
  • Available Nights, Weekends and Holidays
  • POKHARA UNIVERSITY -
  • BHARATPUR, CHITWAN, NEPAL
  • LANGUAGES Nepali
  • Native or Bilingual
  • English
  • Full Professional
  • Hindi
  • Limited Working

Additional Information

  • Knowledgeable and dedicated customer service professional with extensive experience in Retail Industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses.

Timeline

Catering Assistant

Scalabrini Village
04.2023 - Current

CATERING ASSISTANT

Kareena Private Hospital
03.2023 - 06.2023

CUSTOMER SERVICE REPRESENTATIVE

Woolworths Distribution Centre
03.2023 - Current

CUSTOMER SERVICE ASSISTANT

Bhatbhateni Supermarket
01.2021 - 02.2023

CUSTOMER SERVICE REPRESENTATIVE

Puja Savings And Credit Cooperative
01.2019 - 02.2020

Master of Professional Accounting - Accounting

Victoria University

BBA - Business

Boston International College

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Samir Acharya