Samiul RAFI

• Prepared coffee and food, served customers at front counter and drive-thru, handled POS transactions, completed cleaning and closing duties, and ensured smooth service during busy periods.

Supported daily store operations during busy shifts, supervised and allocated tasks to team members, managed customer and online orders and managed daily cash registers and takings.

Provided friendly customer service, handled transactions, restocked products, maintained clean and organized displays while following safety and service procedures.

• Maintained high cleanliness and presentation standards, efficiently completed housekeeping tasks.