Summary
Overview
Work History
Education
Skills
References
Timeline
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Samnang Chea

Melbourne,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Retail Worker

Coles Supermarket
05.2018 - 05.2018
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Fast Food Worker

Hungry Jack's
12.2021 - 02.2023
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Trained newly hired employees on routine tasks and customer service.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.


Boba Barista

Sharetea M-City
12.2022 - Current
  • Promoted additional items with beverages, increasing store sales.
  • Trained new team members with positive reinforcement and sharing knowledge and expertise of drinks.
  • Played an active role in ongoing training sessions and workshops, continuously improving skills as a Boba Barista.
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
  • Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
  • Participated in inventory management tasks to ensure adequate stock levels for daily operations.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Effectively communicated with kitchen staff regarding special requests or modifications to ensure accuracy.

Education

High School Diploma -

Keysborough Secondary College
Keysborough, VIC
11.2020

Bachelor of Business - Information Systems

RMIT University
Melbourne, VIC
06.2024

Skills

  • Database Management
  • Gap analysis
  • Pivot tables
  • SQL and Databases
  • Emerging Technology Tracking
  • IT risk management
  • Cash Flow Management
  • Inventory Management
  • General Ledger Management
  • General accounting
  • Accounting Terminology
  • Positive Attitude Display

References

Hon Van, Teacher and Volleyball Coach, 0439995885

Sokha Kong,  Sharetea Manager, 0430225909

Timeline

Boba Barista

Sharetea M-City
12.2022 - Current

Fast Food Worker

Hungry Jack's
12.2021 - 02.2023

Retail Worker

Coles Supermarket
05.2018 - 05.2018

High School Diploma -

Keysborough Secondary College

Bachelor of Business - Information Systems

RMIT University
Samnang Chea