Samantha (Sam) George
50 Shearwater Cr, Broome,WA
Summary
Experienced hospitality service provider and entertainer dedicated to creating meaningful customer experiences. Skilled in delivering exceptional service and fostering connections with customers. Committed to creating a safe and enjoyable atmosphere where customers feel valued and leave with a smile.
Dedicated team player who values and adheres to management directives.
Overview
5
5
years of professional experience
Work History
Barista/ Cafe All Rounder
Third Wheel Cafe
06.2024 - 09.2024
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and more.
- Conducted training sessions for new baristas on the coffee machine and food safety standards while emphasizing customer service, company policies, and procedures.
- Placed orders with suppliers for delivery of products required for daily operations.
- Operated cash registers to process customer payments.
Cafe All-rounder
Third Wheel Cafe
Fremantle, WA
06.2024 - 09.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
Entertainer & Bartender
Perth's Best Girls Agency
08.2019 - 12.2023
- Interacted with audience members to create a fun atmosphere and customer satisfaction, creating a memorable experience.
- Encouraged participation from all members of the audience in karaoke and other crowd-stimulating bar games.
- Maintained a positive atmosphere throughout my service, providing exceptional service and encouragement to all patrons.
Children's Entertainer & Face Painter
Ladybird Entertainment
Hamilton Hill, WA
09.2022 - 07.2024
- Organized and managed events for children, including birthday parties and other special occasions.
- Created props and costumes to use during performances.
- Set up equipment at events prior to the start of the show.
- Maintained a positive attitude throughout performances, ensuring that all participants had a great time.
Education
Rapid Transformational Therapy - Hypnotherapy & Psychotherapy
Private Online School
01.2022
High School Diploma -
Wanneroo Senior College
Perth, WA11-2017
Responsible Service of Alcohol - Hospitality
Educational Online Training
Online03-2024
Skills
- Responsible Alcohol Service
- Service-oriented Mindset
- Generator of Positive Atmosphere
- Marketing and Sales Experience
- New Hire Training
- Team & Management Collaboration
- Organizational Ability
- Complex Problem-Solving
- Courteous
- Food Service
References
References available upon request.
Timeline
Cafe All-rounder
Third Wheel Cafe
06.2024 - 09.2024
Barista/ Cafe All Rounder
Third Wheel Cafe
06.2024 - 09.2024
Children's Entertainer & Face Painter
Ladybird Entertainment
09.2022 - 07.2024
Entertainer & Bartender
Perth's Best Girls Agency
08.2019 - 12.2023
Rapid Transformational Therapy - Hypnotherapy & Psychotherapy
Private Online School
High School Diploma -
Wanneroo Senior College
Responsible Service of Alcohol - Hospitality
Educational Online Training
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