Kiarra Smith
Casino,NSW
Summary
Friendly and personable hospitality worker with hands-on experience in customer service, event support, and fast-paced environments. I enjoy creating a fun, welcoming atmosphere while building strong rapport with customers and delivering high-quality service. Confident handling busy shifts, multitasking efficiently, and working collaboratively within a team. With strong communication, attention to detail, and a commitment to responsible service, I am dedicated to consistently deliver professional service and maintaining high standards of customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cafe All-rounder
Peter's Food Hall, Kyogle
08.2025 - 11.2025
- Delivering friendly and efficient customer service in a fast-paced café environment. taking customer orders, operating the POS system, handling cash and card payments, preparing and serving food and beverages such as coffee, tea, and meals. clearing tables, washing dishes. Assist with restocking supplies, monitoring inventory levels, and supporting the team during busy service periods.
Kitchen Hand
Dog N Bull Hotel
01.2024 - 02.2024
- Performed a wide range of front- and back-of-house duties. Assisted chefs with food preparation and maintained organized kitchen workstations. Ensured all equipment and surfaces were kept clean and compliant with hygiene standards. Delivered front-of-house service by greeting customers, taking orders, and handling cash and EFTPOS transactions. Prepared meals, operated a variety of cooking appliances, and followed stock rotation procedures. Managed inventory by restocking supplies and ingredients as needed. Supported dishwashing duties to maintain a clean and sanitized environment, while contributing to a well-organized and efficient team workflow.
Education
Certificate II Hospotality Food & Beverage - Hospitality
Tafe
12-2025
Certificate IV Community Services - Family And Community Services
Tafe
04-2026
Certificate III Career Advancement - Career Advancement
Tafe
08-2025
Skills
- Customer service
- Flexible and adaptable
- Strong multitasking
- Clear and effective communication
- Cleanliness and hygiene
- Responsible alcohol service
- Cash handling & POS system
- Alcohol awareness
- Food service
- Set up & pack down
Certification
- Responsible Service of Alcohol
- White Card
- HLTAID009 Provide cardiopulmonary resuscitation
- HLTAID010 Provide first aid
- HILTAID011 Provide basic emergency life support
References
References available upon request.
Timeline
Cafe All-rounder
Peter's Food Hall, Kyogle
08.2025 - 11.2025
Kitchen Hand
Dog N Bull Hotel
01.2024 - 02.2024
Certificate IV Community Services - Family And Community Services
Tafe
Certificate II Hospotality Food & Beverage - Hospitality
Tafe
Certificate III Career Advancement - Career Advancement
Tafe