Ryan Samuel
Bentleigh East,VIC
Summary
Results-driven cyber security intern with a deep understanding of various programming technical foundations, security frameworks, customer experience to deliver high-quality designs. Proficient in HTML, Python, C++, cloud technologies & utilizing agile methodologies to deliver customer and business value efficiently.
Overview
3
3
years of professional experience
Work History
Purchasing & Logistics Officer
Omnivision
01.2023 - Current
- Optimized supply chain efficiency by implementing strategic inventory management and distribution planning.
- Reduced transportation costs with effective route planning and carrier negotiations for streamlined delivery operations.
- Enhanced warehouse organization through development of comprehensive storage layouts and product labeling systems.
- Managed procurement processes, ensuring timely acquisition of materials and resources while maintaining cost-effective purchasing strategies.
Administration Assistant
Monash Health
11.2021 - 05.2022
- Recorded expenses and maintained accounting records.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Prepared weekly employee work schedules for team members.
Customer Service Representative
Hyatt Place
03.2021 - 08.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Cyber Security -
Deakin University
Melbourne, VICDiploma of Information Technology -
Deakin University
Melbourne, VIC06.2020
Skills
Responsive Design
Object Oriented Programming (OOP)
Project Management
Requirements Analysis
Data Analysis
Solution Design
Process Improvement
Technical Documentation
Creative Problem Solving
Critical Thinking
Communication
Academic Experience
Cyber Security Projects
Deakin University
Tasks/Achievements
- Conducted interviews, workshops to gather requirements for developing a comprehensive Customer Relationship Management (CRM) platform for a client to enhance their customer experience.
- Introduced customised campaigns management workflows, which helped the team to improve communication and set up, configure and launch campaigns efficiently.
- Mid Year Project - Designed comprehensive ER diagrams, developed coding to implement next-generation database solutions in Oracle Enterprise and SQL Server environments.
- Designed and maintained database using MySQL and introduced coding and database standards, which enhanced the code quality and supported database management processes.
- Successfully completed multiple levels of testing (Unit testing & System integration & regression testing) to manage pre-production issues and implemented automated testing scripts, increasing uptime by 5%.
Technical Skills
Web Technologies
HTML, CSS
Scripting Languages
Python, Javascript, Bash
Cloud Technologies | Hosting
Amazon Web Services (AWS)
Database
Microsoft SQL, MySQL
Integrations
Restful API, JSON, Web API
Agile & Collaboration Tools
JIRA, GitHub Operating Systems Linux (Ubuntu,Kali), Windows Server 2019
Business Applications
Oracle, Office 365, Microsoft Excel, MS PowerPoint
Timeline
Purchasing & Logistics Officer
Omnivision
01.2023 - Current
Administration Assistant
Monash Health
11.2021 - 05.2022
Customer Service Representative
Hyatt Place
03.2021 - 08.2022
Bachelor of Cyber Security -
Deakin University
Diploma of Information Technology -
Deakin University
Similar Profiles
Srinivas Bharadwaj AlamuriSrinivas Bharadwaj Alamuri
IT Network Manager at OMNIVISIONIT Network Manager at OMNIVISION
DÓRA HAJNALDÓRA HAJNAL
Sales Coordinator at OmniVision TechnologiesSales Coordinator at OmniVision Technologies
Aaliyah GoodlandAaliyah Goodland
Bartender, Barista, Waitress at The Boundary HotelBartender, Barista, Waitress at The Boundary Hotel