Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Cuttriss

Cudgen,NSW

Summary

Effective managerial/operational skills to efficiently and continuously meet goals. Proactive and hardworking individual focused on continuous improvement. Extensive experience in customer service and hospitality leading to enhanced guest experiences, outstanding customer service and great communication skills between staff members and customers

Overview

2
2
years of professional experience

Work History

Operations Manager

Green Car Rentals
12.2022 - Current
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.

Customer Service Cashier

Woolworths Group
08.2021 - 12.2022
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Fostered positive customer relationships by consistently delivering attentive service with a friendly demeanor.

Hospitality Worker

Worst Burgers
04.2022 - 09.2022
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve team goals
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Kingscliff High School
Kingscliff, NSW
11.2023

Skills

  • Business Planning
  • Procedure Development
  • Staff Management
  • Financial Management
  • Customer Service
  • POS System Operation
  • Teamwork and Collaboration
  • Excellent communication
  • Problem-solving abilities

Timeline

Operations Manager

Green Car Rentals
12.2022 - Current

Hospitality Worker

Worst Burgers
04.2022 - 09.2022

Customer Service Cashier

Woolworths Group
08.2021 - 12.2022

High School Diploma -

Kingscliff High School

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Samuel Cuttriss