Samuel Ghebreselassie
Macquarie Fields,NSW
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level delivery driver position in a warehouse environment. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated service and manual handling professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in delivering and picking with over 5 years of experience in the industry. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Dhl
Healthcare
Marsden Park, NSW
05.2021 - Current
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment.
- Saved hundreds of dollars by implementing cost-saving initiatives that addressed long-standing problems.
- Delivered ordered medical products to customer locations within specific timeframes as well as managed an average of 40 customer calls daily.
Pizza Delivery Driver
Pizza Dominos
Eriskine Park, NSW
06.2020 - 07.2021
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route.
- Logged hours, mileage and order-related activities with company's app to maintain detailed records.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
- Coordinated work of team of drivers delivering across local area.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Developed and maintained professional relations between customer, store personnel and company.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
Education
Associate of Arts - Computer Science
Academy Xi
Sydney, NSW02.2021
Skills
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Active Listening
- Flexible and Adaptable
- Decision Making
- Critical Thinking
- Data Entry
- Good Telephone Etiquette
Timeline
Dhl
Healthcare
05.2021 - Current
Pizza Delivery Driver
Pizza Dominos
06.2020 - 07.2021
Associate of Arts - Computer Science
Academy Xi
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