Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Hobbies and Interests
References
Timeline
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Samuel Holmes

Glenelg East,SA

Summary

A 2024 Psychology Graduate with over 8 years of experience in administrative assistance looking to broach into the Human Resources field. Involved in constant professional communication-centric roles managing and addressing client and employee queries as both an assistant at PIC and supervisor at Adelaide Oval. Strengths are in communication skills and personability (particularly within a team), digital systems (Microsoft Office & client management), and motivation to learn and adapt to new tasks.

Overview

10
10
years of professional experience

Work History

Event Supervisor (Promotion)

Adelaide Oval
2024.02 - Current
  • Experience leading a team of 8-11 staff members, directing staff members on how to operate, conducting high personnel interactions (with Adelaide Oval upper management and Sporting officials), and efficient decision-making under time constraints.

Event Day Attendant

Adelaide Oval
2018.08 - Current
  • Event Attendant – Event and patron management, Maintaining crowds, Customer Problem resolution, Personalized service.

Administrative Assistant (+Marketing Role 2021)

Property Investment Coaching
2015.06 - Current
  • Administrative Assistant – Welcoming clients, Handling calls, Organizing appointments, Managing computer systems (e.g. Hubspot, Excel), and Invoicing.
  • Added Marketing role (2021) – Interaction management, Social media posting, Website development.

Team Member

Coles Supermarkets
2015.01 - 2018.01
  • Checkout worker - Customer interaction-focused, Processing purchases, Managing queries, Working effectively as a team particularly during rush periods.

Education

Bachelor of Psychological Science -

University of Adelaide
01.2024

Bachelor of Computer Science -

University of Adelaide
01.2021

South Australian Certificate of Education -

St John’s Grammar School
11.2014

Skills

  • Logistics management
  • Customer Service
  • Office Administration
  • Computer systems skills (incl. Microsoft Office, Hubspot management)
  • Staff Management
  • Documentation and Recordkeeping
  • Dedicated Team Player

Accomplishments

  • Supervisor Promotion (Adelaide Oval), 2024, My potential as a leader was recognized in my ability to build strong rapport amongst team members and customers, along with a good attention to detail and adaptability in a customer facing role which could see me progress further.
  • Successful Marketing Launch (Property Investment Coaching), 2021, This involved me pursuing computer skill learning independently to ultimately develop the company website, social media platform, and further skills in leads management and more within the Microsoft Office Suite. This took much trial and error but felt very rewarding when I succeeded.

Volunteer Experience

  • University of Adelaide, Research assistant, Helped with multiple psychology research projects run by professors/university staff
  • University of Adelaide, Speaker & Usher, Assisted in Open Day presentation sessions and assisting new students and families

Hobbies and Interests

  • Journaling: Self-reflection and learning – Describing and making sense of daily-life and interactions, developing new skills and practices (e.g. online marketing skills/tools)
  • Public Speaking: Engaging in public speaking roles for personal development – Debating and presentation skills alongside being an effective communicator within a team enabling rich dialogue.
  • Gym/Running: I regularly go for beach and park runs alongside regular gym with friends and family.

References

Available upon request

Timeline

Event Supervisor (Promotion)

Adelaide Oval
2024.02 - Current

Event Day Attendant

Adelaide Oval
2018.08 - Current

Administrative Assistant (+Marketing Role 2021)

Property Investment Coaching
2015.06 - Current

Team Member

Coles Supermarkets
2015.01 - 2018.01

Bachelor of Psychological Science -

University of Adelaide

Bachelor of Computer Science -

University of Adelaide

South Australian Certificate of Education -

St John’s Grammar School
Samuel Holmes