Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sanam Popli

Templestowe Lower

Summary

Dynamic Administration Coordinator with a proven track record within healthcare, excelling in project management and document control. Adept at generating reports and facilitating meetings, I ensure efficient operations and exceptional stakeholder engagement. My attention to detail and time management skills drive successful outcomes in high-pressure environments.

Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills.

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

9
9
years of professional experience

Work History

Administration Coordinator

Alphington Private Hospital - Part of Healthecare
03.2023 - 04.2024
  • Administration lead in the new hospital project of Mental Health
  • Actively involved in the project mapping with support from Healthecare head office and hospital senior leadership team
  • Crafting of hospital policies and procedures
  • Establishing capital requirements including furniture, IT equipment, decorations
  • Recruitment process of administration staffing profiles for inpatient and day programs

Administration Coordinator

Epworth Clinic
07.2019 - 03.2023
  • Liaising with internal & external stakeholder including Patients, Doctors, Medical Receptionists, Administration Team, Allied Health Therapists and Divisional Executive team
  • Answer patient, visitors and staff enquires and managing a high volume of outbound and inbound calls/emails
  • Management of outpatient referral and initial appointment booking
  • Accurate and efficient data entry of multiple documentation sources
  • Assist allied health outpatient team leader with in-take process and maintain accurate outpatient referral records
  • Confirm Health fund eligibility and funding arrangements prior to each patient’s admission
  • Ensure patient’s outpatient admission and discharge processes are managed with a high degree of accuracy and efficiency
  • Manage weekly scheduler for meeting room to conduct outpatient day program groups
  • Daily preparation of billing documents to central Billing Department
  • Provide support to new staff with training when required

Administration Officer

Cabrini Health - Malvern
09.2015 - 07.2019
  • Administration support - answering & screening all incoming calls
  • High standard of customer service - all areas of hospital administrations including Patient Services, Day Oncology, Theatres & Cashiers
  • Maintaining health information records on internal systems (Web PAS)
  • Organizing paperwork for upcoming admissions
  • Liaising with internal and external stakeholder included patient, visitors, doctors, pharmacists, nurses, staff
  • Provide accurate financial estimates for self insured, basic cover or overseas insurer
  • Billing/posting-out the MBS code to health fund
  • Managing and updating chemotherapy trials/Non-PBS drugs (High cost drugs)
  • Fund eligibility check / Work-cover & TAC approvals
  • Banking / daily reconciliation
  • Solving & Receipting of outstanding patient’s account
  • Support new team member with system training
  • Ensure administrative function runs accordance with the clinical functions/ health-fund contracts
  • Attending to email & letters, scanning and filing, other ad-hoc tasks as required

Pharmacy Assistant

Chemist Warehouse
04.2015 - 03.2016
  • Provide customers with efficient, friendly and well informed service
  • Handling & balancing cash register
  • Assist pharmacist in the dispensary with inbound & outbound of scripts
  • Advise and inform the use of customer’s dispensed medication
  • Tallman labelling and arranging stock as specified in planograms
  • Data entry of invoicing and processing credits
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Counted and labeled prescriptions with correct item and quantity.
  • Replenishing stock and maintaining inventory levels
  • Setting up displays for catalogue promotions

Education

Diploma - Practice Management

NSW TAFE
Sydney, NSW
07-2020

Certificate - Intermediate Computer Technical And MS Application

NIIT Academy
11-2014

Skills

  • Report generation
  • Meeting facilitation
  • Office administration
  • Travel arrangements
  • Document control
  • Microsoft Excel
  • Data entry
  • Time management

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • I participate in low-impact exercises to strengthen core muscles
  • Pilates
  • Mindfulness Practices
  • Yoga
  • Enjoying the art of baking and pastry-making, experimenting with recipes

Timeline

Administration Coordinator

Alphington Private Hospital - Part of Healthecare
03.2023 - 04.2024

Administration Coordinator

Epworth Clinic
07.2019 - 03.2023

Administration Officer

Cabrini Health - Malvern
09.2015 - 07.2019

Pharmacy Assistant

Chemist Warehouse
04.2015 - 03.2016

Diploma - Practice Management

NSW TAFE

Certificate - Intermediate Computer Technical And MS Application

NIIT Academy
Sanam Popli