Sandeep Kaur
Wollert,VIC
Summary
Dynamic and dedicated professional with a strong background in customer service at Pak N Sav. Proven ability to enhance customer loyalty through exceptional service and meticulous cash handling. A collaborative team player skilled in problem-solving, consistently achieving high accuracy rates and contributing to team success in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
KMart
Auckland
03.2022 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Elevated team success by finishing assignments promptly and correctly.
Checkout Assistant
Pak N Sav
Auckland
06.2023 - 01.2024
- Promoted loyalty programs to enhance repeat business from satisfied customers.
- Greeted customers and provided outstanding customer service.
- Achieved high accuracy rates with meticulous cash handling and payment processing tasks.
- Trained new employees in proper checkout procedures and best practices for excellent customer service as part of an ongoing commitment to staff development.
CSR
Oporto
Auckland
02.2020 - 11.2020
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Production Worker
Sistema Plastics
Auckland
02.2019 - 11.2019
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Education
Health & Wellbeing Level 3 - Health And Wellness
NZTC
Auckland08.2022
B.Tech - IT
Institute of Engineering And Technology Bhaddal
Ropar , India08.2013
Diploma Computer Science - IT
Govt. Polytechnic
Ropar, India08.2009
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Certification
Skin and Laser Treatment specialist at Dr. Walia’s Skin & Laser Clinic, Mohali India
Languages
English , Punjabi , Hindi
Elementary
Timeline
Checkout Assistant
Pak N Sav
06.2023 - 01.2024
Team Member
KMart
03.2022 - 05.2024
CSR
Oporto
02.2020 - 11.2020
Production Worker
Sistema Plastics
02.2019 - 11.2019
Health & Wellbeing Level 3 - Health And Wellness
NZTC
B.Tech - IT
Institute of Engineering And Technology Bhaddal
Diploma Computer Science - IT
Govt. Polytechnic