Sandra Anderson

In my role as Senior Coordinator at Junior Adventures Group my tasks and responsibilities include

• Quality and Compliance service delivery, supporting services through Assessment and Rating.
• Management of a portfolio of services including effective rostering practices, agency and casual utilisation.
• Risk and safety management in services.
• Lead and manage training and performance and development.
• Effective mentoring and understanding service processes, to lead and inspire Coordinators and educators to deliver engaging, inclusive, fun environments.
• Work with services to create. develop, implement and evaluate daily care routines.
• Monitoring services are in line with policies and procedures

• Ensure the service is compliant with the Education and Care Services National Law and Regulations, and other legislation
• Ensure the day to day operation is in line with policies and procedures
• Ensure that service staff act on the organisation's commitment to continuous improvement, implementing the Quality Improvement Plan and working within the requirements of the National Quality Standard.

• Wrote reports detailing support and service provided throughout each shift
• Supported client social and learning needs and environment as directed
• Coordinated recreational activities and medical appointments for assigned clients
• Provided encouragement, coaching, and emotional support to help clients achieve established goals
• Assisted with daily client needs such as transportation, bathing, and meal preparation
• Optimized client care with interdisciplinary case reviews alongside qualified team
• Maintained schedules for medical and social needs, including transporting clients to appointments
• Assisted with client nutrition by shopping for healthy ingredients and preparing balanced meals
• Supported individuals' personal hygiene by helping with basic tasks.

• Met customer needs with fast and knowledgeable pharmacy support
• Kept over-the-counter medications and other pharmacy-related supplies well-organized and stocked for customers
• Obtained timely payments from customers and insurance companies
• Supported pharmacists by measuring, counting and labeling prescriptions
• Secured drug supplies, closely following pharmacy procedures and monitoring access
• Collaborated with team members to meet daily demands and handle challenging projects
• Updated office files daily and kept records organized
• Served customers by going above-and-beyond to offer exceptional support for all needs
• Maintained full compliance with legal, health, and safety regulations
• Helped team handle high-volume work by prioritizing tasks and organizing supplies.