Dedicated apprentice mechanic with strong customer service and technical skills. Proven ability in effective communication, teamwork, and attention to detail, ensuring efficient repair processes and enhanced customer satisfaction.
Overview
2
2
years of professional experience
Work History
Apprentice Mechanic
Hidden Valley Transport
Lae, Morobe
06.2022 - 02.2023
Performed routine maintenance, including oil changes and tune-ups, on cars and trucks.
Inspected vehicles to identify mechanical issues and necessary repairs.
Tested components using appropriate instruments to verify proper operation.
Collaborated with team members to streamline repair project completion.
Documented repair processes and parts used for each completed job.
Organized workspace to ensure smooth workflow in repairs. to support shop operations.
Monitored shop equipment to ensure safe working conditions.
Explained technical diagnoses and repairs to non-mechanical individuals for better understanding.
Cashier Team Lead
Anderson's Supermarket
Lae, Morobe
07.2021 - 01.2022
Supervised cashier team to ensure efficient customer service and smooth transactions.
Coordinated cashier staff schedules to ensure optimal coverage during peak hours.
Trained new cashiers on register operation and customer interaction to enhance service quality.
Oversaw cashier performance to identify strengths and weaknesses in customer service and payment processing.
Managed cash drawer accuracy through regular audits and reconciliations.
Assisted customers with inquiries and resolved issues promptly and professionally.
Communicated with management to address staff performance and training needs effectively.
Developed strong working relationships with team members to foster collaboration.