Sandra E. Granados-Castillo
industrial engeneering
Sydney,NSW
Síntesis profesional
Energetic, results-driven, and strong communicator with a background in Industrial Engineering and a profound passion for fashion, styling, and current retail trends. Combines an analytical approach to floor logistics and inventory rotation with a dedicated focus on providing exceptional customer service. Proven capability in managing timelines, high-pressure environments, and diverse stakeholder communications. Highly motivated to contribute to a talented and energetic sales team, delivering premium outfitting experiences that elevate customer confidence. Available immediately for flexible part-time and retail-peak shifts. Trustworthy assistant with many years of practical experience and a dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Información general
31
31
years of professional experience
Experiencia laboral
Project Manager
International Relocation
04.2025 - 03.2026
- Timeline & Deadline Execution: Co-designed and successfully executed an end-to-end relocation strategy to Australia, strictly managing timelines, visa documentation, and government deadlines.
- Risk & Compliance Management: Interpreted complex immigration frameworks to ensure 100% compliance with submission criteria, avoiding operational bottlenecks or processing delays.
- Logistical Procurement: Coordinated international shipping contracts, multi-currency financial transfers, and initial temporary housing setups within strict budgetary targets.
Athletic Project & Tour Coordinator
Athletic Project & Tour Coordinator
01.2015 - 01.2022
- Logistics Management: Planned, structured, and executed comprehensive travel itineraries, transport networks, and tournament registration frameworks across international borders.
- Stakeholder Liaison: Acted as the primary point of contact for international tennis academies, sports directors, and NCAA university coaches to negotiate recruitment profiles.
- Budget Administration: Formulated and balanced annual operational funds, optimizing travel expenses, training & facilities fees, equipment procurement and allocations.
- Key Result: Strategic pathway development resulted in a 100% full athletic scholarship at the Georgia Institute of Technology.
Co-Owner & Customer Service Lead
Café Capriccio
Mexico City
01.2002 - 12.2005
- Customer Service Excellence: Delivered energetic, high-volume face-to-face service, greeting patrons, active listening to orders, and handling payments efficiently.
- Sales Driving: Focused on product suggestions and upselling menu specials, directly increasing daily store average transaction value.
- Operations & Inventory: Managed stock control, ordered fresh supplies, and optimized floor layout to maintain a clean, vibrant environment.
Plant Engineer
Samsonite Mexico
01.1995 - 04.1996
- Process & Layout Optimization: Analysed workflow lines, motion and time study to maximize operational and spatial efficiency in production lines.
- Team Collaboration: Worked closely with cross-functional technical teams to resolve operational bottlenecks in a fast-paced environment.
Estudios
General English & Communication Course -
OHC Australia
Australia01-2025
Floral Drying and Preservation Course - Online -
La Moderna
Spain01-2025
Home Styling Course - Online -
La Academia de Decoracion
Spain01-2021
Household Financial & Resource Management -
ESDAI
Mexico01-2006
Bachelor of Science - Industrial Engineering
ITESM
Mexico01-1994
Competencias
- Customer Experience & Styling
- Sales & Results Focus
- Logistics & Stock Control
- Communication & Teamwork
- Project & Time Management
- Project lifecycle expertise
- Time scheduling and allocation
LANGUAGES
Spanish
Proficient
C2
English
Upper intermediate
B2
Photography, travel
- I have a strong passion for photography and travel. I love exploring different cultures and capturing beautiful landscapes, architecture, and meaningful moments through my lens.
Cronología
Project Manager
International Relocation
04.2025 - 03.2026
Athletic Project & Tour Coordinator
Athletic Project & Tour Coordinator
01.2015 - 01.2022
Co-Owner & Customer Service Lead
Café Capriccio
01.2002 - 12.2005
Plant Engineer
Samsonite Mexico
01.1995 - 04.1996
General English & Communication Course -
OHC Australia
Floral Drying and Preservation Course - Online -
La Moderna
Home Styling Course - Online -
La Academia de Decoracion
Household Financial & Resource Management -
ESDAI
Bachelor of Science - Industrial Engineering
ITESM