Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Laumea

Mount Low

Summary

Dynamic and results-driven professional with experience at Dnata Catering, excelling in food presentation and team management. Proven track record in enhancing guest satisfaction through exceptional customer service and effective inventory monitoring. Recognized for developing customized menus and fostering a culture of safety, ensuring high-quality standards in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Catering Assistant

Dnata Catering
04.2021 - 10.2024
  • Assisted in preparing food and beverage items for catering events.
  • Supported setup and breakdown of catering displays and equipment.
  • Followed safety and sanitation guidelines to maintain cleanliness standards.
  • Collaborated with team members to ensure timely service delivery.
  • Engaged with clients to understand specific catering needs and preferences.
  • Managed inventory by restocking supplies as needed during events.
  • Adapted quickly to changing priorities in fast-paced environments.
  • Provided excellent customer service to enhance guest experiences at events.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Offered excellent customer service, addressing client concerns promptly and professionally.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
  • Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
  • Assisted in resolving any unforeseen issues that arose during events, mitigating negative impacts on client experience.
  • Demonstrated adaptability when adjusting plans according to last-minute changes or requests from clients.
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
  • Developed customized menus for clients based on dietary needs and preferences, resulting in positive feedback.
  • Implemented creative solutions for managing space constraints at various event locations, maximizing efficiency and guest satisfaction.
  • Managed inventory and supplies, ensuring adequate stock levels for successful event execution.
  • Inspected catering equipment and utensils regularly to manage wear and tear.
  • Trained new Catering Assistants on company policies and procedures, fostering a cohesive team environment.

Shed Manager

ABC Banana/Lamana P/L
02.2013 - 01.2021
  • Managed seed inventory processes to ensure timely availability for production needs.
  • Developed and implemented seed quality control procedures, enhancing overall product consistency.
  • Collaborated with cross-functional teams to align seed supply with market demand forecasts.
  • Trained and mentored junior staff on best practices in seed management and storage techniques.
  • Fostered a culture of safety within the workplace by implementing comprehensive safety protocols and providing regular training for employees.
  • Developed advanced breeding techniques to produce superior seed varieties that met market demands.
  • Achieved consistent growth in sales revenue through effective marketing campaigns targeting key industry segments.
  • Negotiated favorable contracts with suppliers, securing cost-effective raw materials while maintaining high-quality standards.

Education

Diploma - Mental Health Advocate

Kirana College
On Line
07-2022

Donvale High School
Melbourne, VIC
02-1984

Skills

  • Reliability and punctuality
  • Team management
  • Chef support
  • Inventory monitoring
  • Food presentation
  • Cooking
  • Allergen awareness
  • Food restocking
  • Table setting proficiency
  • Table preparation
  • Food storage protocol
  • Order expediting

Timeline

Catering Assistant

Dnata Catering
04.2021 - 10.2024

Shed Manager

ABC Banana/Lamana P/L
02.2013 - 01.2021

Diploma - Mental Health Advocate

Kirana College

Donvale High School

Similar Profiles

CREATE PROFILE
Sandra Laumea