Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Sandra Rives

Sandra Rives

Dianella,Australia

Summary

Experienced, client-focused professional with strong interpersonal skills. Skilled in creating a comfortable environment, offering effective solutions, and managing tasks under pressure. Diverse background in customer service roles, committed to ethical practices. Natural ability to engage with individuals of all ages and nationalities. Proactively seeks skill development opportunities. Energetic and consistently professional.

Overview

14
14
years of professional experience

Work History

Crossroads Professional Counseling Pty Ltd

Current
  • Counselor - Owner Operator
  • Established trust, provided counseling, facilitated solutions using CBT, addressed inner child conflicts.

Services Australia- Social Work Placement

07.2023 - 10.2023
  • Telephony Social Work: Payments, Counseling, Referrals
  • Handling High-Risk Calls: Suicide Threats, Referrals
  • Crisis Payments: Domestic Violence Survivors, Perpetrators
  • Urgent Payments: Indigenous Funerals
  • Youth at Risk: Payments, Referrals, Welfare Checks
  • Child Support Exemptions: Domestic Violence Cases
  • Jobseeker Obligations: Exemptions Assessment
  • Assistance for Homeless Customers: Payments, Referrals
  • Chairing Meetings: Online and In-Person
  • Cross-Cultural Officer Shadowing: Mirrabooka, Morley

Assistant Early Childhood Educator

Wanslea Early Learning Centre
09.2020 - 03.2022
  • Child Relationship Development, Program Implementation
  • Qualified Care, Early Childhood Diploma

Jani King Commercial Cleaning

Franchise Owner
01.2010 - 01.2019
  • Provided commercial cleaning to diverse sites, including Government House, St
  • John's Ambulance, high schools, and offices in Perth.

Education

Skills

  • Communication
  • Independence
  • Customer Service
  • Outgoing personality
  • Motivated Learner
  • Problem solving
  • Responsibility
  • MS word
  • Critical Thinking
  • Teamwork and Collaboration

References

Available upon request

Timeline

Crossroads Professional Counseling Pty Ltd

Current

Services Australia- Social Work Placement

07.2023 - 10.2023

Assistant Early Childhood Educator

Wanslea Early Learning Centre
09.2020 - 03.2022

Jani King Commercial Cleaning

Franchise Owner
01.2010 - 01.2019

Sandra Rives