Sanduni Galappaththi
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Personal Care Worker
Mc Arthur
04.2022 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ran errands for patients, did shopping, and picked up other necessities.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
Assistant Manager
Hungry Jack's
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Student Nurse
St.John Of God Rehabilitation Center
12.2021 - 01.2022
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed regular rounds to check on well-being of patients.
- Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
- Administered immediate patient care, checked vital signs, and monitored telemetry.
- Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- Built rapport with patients and members of patients' support systems.
- Observed patient behavior and reported changes to nurse in charge for resolution.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Recorded details regarding therapies to keep patient charts updated.
Education
Bachelor of Science - Nursing Midwifery
Holmesglen Institute
Moorabbin, VIC03.2025
Certificate III - Pharmaceutical Sciences
IVA Paramedical Campus
Sri Lanka12.2021
International Advanced Level - Biology
British Council
Sri Lanka03.2021
Skills
- Verbal and Written Communication Skills
- Time Management
- Patient Rapport
- Patient Care
- Running Errands
- Vital Signs Management
- ADLs Assistance
- Customer Service
- Financial Management
- Data Protection
- Directing Team Members
- Communication
- Customer Service and Satisfaction
- Manage Profitability
- Discharge Planning
- Infection Control Standards
- Update Electronic Charts
- Emergency Response
- Therapy and Counseling
- Nursing Plan Development
- Reading Comprehension
- Healthcare Personnel Supervision
- Nursing Performance Assessment
- Vitals Documentation
Additional Information
- Referees upon request
Timeline
Personal Care Worker
Mc Arthur
04.2022 - Current
Assistant Manager
Hungry Jack's
03.2022 - Current
Student Nurse
St.John Of God Rehabilitation Center
12.2021 - 01.2022
Bachelor of Science - Nursing Midwifery
Holmesglen Institute
Certificate III - Pharmaceutical Sciences
IVA Paramedical Campus
International Advanced Level - Biology
British Council
Similar Profiles
Natasha BennettNatasha Bennett
Disability Support Worker at Mc ArthurDisability Support Worker at Mc Arthur
Vanda PálocziVanda Páloczi
Bartender at Mc Arthur˝s Irish PubBartender at Mc Arthur˝s Irish Pub
Eliza PageEliza Page
Childcare Assistant at Mc Arthur AgencyChildcare Assistant at Mc Arthur Agency