Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
TOKAIYA JAPANESE CUISINE
09.2023 - Current
Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Field Technician
Nielsen TV Ratings
06.2023 - Current
Test all versions of proprietary hardware, firmware and software to determine its suitability for release to Field Technicians.
Log all failures and provide feedback on suggested modifications to the Lab Engineer and Field Engineer.
Conduct repairs and alterations to metering equipment and ancillary devices
Test the functionality of Metering equipment before it can be released to the Field.
Complete the Repair Log for each meter or accessory that has been repaired.
Provide telephone and direct support for all staff when required.
Design or develop additional hardware solutions that will improve the overall functionality of the Metering technology.
Customer Service Attendant
Bennett's Petroleum
11.2021 - 05.2023
Provided excellent customer service with every interaction showcasing excellent verbal and written communication skills
Maintained a positive and professional approach with coworkers and customers with excellent coordination to provide better service to the customers
Worked both independently and as part of a team, depending on the shift and worked shift hours (including mornings, evenings, and overnight)
Learnt about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
Console Operator
Euro Garage Group
11.2021 - 11.2022
Delivered exceptional service meeting the customer's needs and expectations
Maintained effective merchandising standards and stock control measures
Monitored fuel service whilst processing retail shop and fuel transaction
Managed the shop standard and possessed the knowledge to run eftops and POS for the transaction.
Front of House
Cairo Takeaway
09.2018 - 07.2021
Receiving and confirming walk-in, telephone, and online reservations; handling POS and Eftops
Directing early arrivals to the bar as they wait for their tables to become available
Accepting and informing the relevant staff about food and beverage requests
Mixing and pouring beverages, as needed.
Assistant Engineer (Network Operation Centre)
Ncell Pvt. Ltd.
11.2017 - 05.2018
Troubleshooting transmission related problems like SDH, PDH, PTN and IPRAN
Diagnosing and configuring server as per system compatibility
Monitoring power related issues
Maintaining KPI and assisting in maintaining the network coverage all over the country by providing technical support.
Education
Certificate IV - CYBER SECURITY
Box Hill Institute of TAFE
Melbourne, VIC
12.2024
Master of Engineering in Telecommunication and Networking -
Macquarie University
Sydney, NSW
07.2020
Bachelor of Engineering in Electronics and Communication -
Nagarjuna College of Engineering And Technology
Bangalore, India
07.2017
Skills
Compliance standards
Decision-Making
Team Leadership
Time Management
Task Prioritization
Interpersonal Communication
Task Prioritization
Interpersonal Communication
Coursework
Communication Network
Data Communication and Networking
Network Security and Cryptography
Wireless Networks and Mobile Computing
Network Programming and Administration
Fiber Optics Devices and Antenna Designing
Projects And Workshops
Analyzing Parameters and Estimating the Minimal distance between the Users in mMIMO with Hybrid Beamforming Technique for 5G, 06/2020, Investigated the performance of the BER by continuously moving users in different positions. Simultaneously generated constellation diagram and 3D radiation pattern considering interference and noise. Comparison between the actual decoded bits at reception is made with the originally transmitted bits to estimate the minimal user position with each other and gNodeB.
SDN Based NFV Load Balancing/Traffic Management, 08/2019, Generated a Fat Tree Topology for variable number of hosts using an OpenFlow SDN Controller and overall performance is analyzed from thus generated TCP and UDP plots.
Designing Monopole and Microstrip Patch Antenna Operating at two different frequency bands, 08/2018, A printed quarter-wavelength reconfigurable monopole antenna which can reconfigure between two different frequency bands (0.9 GHz and 2.4 GHz). A frequency reconfigurable microstrip patch antenna which can reconfigure between two different frequency bands (2.4 GHz and 5 GHz).
Image Processing using Open CV, 07/2016, Being certified in the Summer Internship Program for detection of agricultural products by processing images in two color spaces of RGB, HSV from CCD camera or image.
Workshop on PIC-18 HEXAPOD, 04/2015, Being awarded in successfully completing the workshop of designing and implementing the commands successfully of PIC-18 HEXAPOD delivered by APSIS Solutions, Bangalore, India.
References
Neeta Khadka, 0434871285, Assistant Manager at Bennett's Petroleum, Rokeby, TAS, 7019, neetakhadka2@gmail.com
Timeline
Restaurant Waiter
TOKAIYA JAPANESE CUISINE
09.2023 - Current
Field Technician
Nielsen TV Ratings
06.2023 - Current
Customer Service Attendant
Bennett's Petroleum
11.2021 - 05.2023
Console Operator
Euro Garage Group
11.2021 - 11.2022
Front of House
Cairo Takeaway
09.2018 - 07.2021
Assistant Engineer (Network Operation Centre)
Ncell Pvt. Ltd.
11.2017 - 05.2018
Certificate IV - CYBER SECURITY
Box Hill Institute of TAFE
Master of Engineering in Telecommunication and Networking -
Macquarie University
Bachelor of Engineering in Electronics and Communication -