Sangay Choden
Wishart,QLD
Summary
Driven and goal-oriented professional with a proven track record at Miniso, enhancing customer satisfaction and increasing sales through expert cash handling and strong communication skills. Excelled in building customer relationships and solving complex problems, significantly contributing to team success. Demonstrates a friendly and helpful demeanor, ensuring a positive shopping experience for all clients.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Miniso
05.2023 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Assistant
Miniso
04.2022 - 04.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
James Cook University
Brisbane, QLDSkills
- Cash Handling
- Goal-Oriented
- Sales expertise
- Complex Problem-Solving
Languages
English
Full Professional
Dzongkha
Native or Bilingual
Tibetan
Native or Bilingual
Hindi
Limited Working
Nepali
Limited Working
Mandarin
Limited Working
Timeline
Sales Assistant
Miniso
05.2023 - Current
Sales Assistant
Miniso
04.2022 - 04.2023
James Cook University