Dedicated cleaning professional with extensive experience at Shangri-La Hotel and National Gallery of Australia, excelling in maintaining high hygiene standards and enhancing guest satisfaction. Proven ability to train staff and implement efficient cleaning techniques, demonstrating strong teamwork and reliability. Committed to upholding health and safety regulations while ensuring a welcoming environment for all.
Overview
12
12
years of professional experience
Work History
Cleaner
Rolfe Property Services
National Gallery Of Australia, Canberra, ACT
07.2018 - Current
Maintained cleanliness and sanitation standards across residential and commercial properties.
Operated cleaning equipment including floor scrubbers, vacuums, and pressure washers.
Conducted thorough inspections to ensure adherence to quality control measures.
Trained new staff on efficient cleaning techniques and safety protocols.
Implemented inventory management practices for cleaning supplies and materials.
Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
Fostered safer work environment by promptly addressing spills and potential hazards.
Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
Maintained floor cleaning and waxing equipment.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Sandwich Hand
Remy/s Bakery
Fyshwick, ACT
03.2018 - 06.2018
Helping Hand
Master Catering Services
Sydney, NSW
06.2017 - 03.2018
Supervised food preparation processes to ensure compliance with health and safety standards.
Trained and mentored new staff in kitchen procedures and operational best practices.
Implemented inventory management strategies to optimize stock levels and reduce waste.
Collaborated with team members to enhance service efficiency during peak hours.
Room Attendant
Meriton Apartment
Sydney, NSW
01.2017 - 05.2017
Maintained cleanliness and organization of guest rooms following established standards.
Inspected and restocked room supplies to ensure guest satisfaction and comfort.
Collaborated with housekeeping team to optimize workflow efficiency during peak periods.
Trained new staff on cleaning procedures and best practices for guest service.
Laundry Assistant
Asia Pacific Laundry
Sydney, NSW
01.2015 - 03.2015
Housekeeping Room Attendant
Shangri-La Hotel
Sydney, NSW
11.2013 - 12.2014
Ensured cleanliness and order of guest rooms and public areas to enhance guest satisfaction.
Conducted thorough inspections of rooms to maintain high standards of hygiene and presentation.
Collaborated with team members to streamline cleaning processes and improve efficiency.
Trained new staff on cleaning protocols and safety procedures to uphold hotel standards.
Education
AIN-Assistant in Nursing Certificate III - Health Care Administration
Global Educational Institute
Sydney, NSW
07-2018
Skills
Cleaning and sanitizing
Sweeping and mopping
Housekeeping
Customer service
Time management
Team collaboration
Reliability and punctuality
Efficient cleaning techniques
Physical stamina
Professional appearance
Health and safety regulations
Laundry services
Languages
English
Professional Working
Timeline
Cleaner
Rolfe Property Services
07.2018 - Current
Sandwich Hand
Remy/s Bakery
03.2018 - 06.2018
Helping Hand
Master Catering Services
06.2017 - 03.2018
Room Attendant
Meriton Apartment
01.2017 - 05.2017
Laundry Assistant
Asia Pacific Laundry
01.2015 - 03.2015
Housekeeping Room Attendant
Shangri-La Hotel
11.2013 - 12.2014
AIN-Assistant in Nursing Certificate III - Health Care Administration