SANIYA CHOUDHRY
Summary
I am 17 years of age and am currently a first-year university student at QUT for Psychology and Criminal Justice. I am currently a casual team member at Kmart Sunnybank and am looking for casual or part-time work for when I am not at university. I have a friendly and outgoing personality and am considerate of others. I am hardworking, honest, and can multitask when necessary. I am also conscientious and always look for tasks to complete. Experienced Team Member bringing outstanding performance working with others to meet common goals. Eager to bring knowledge to support business and customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Team Member
Kmart
02.2022 - Current
- Whilst working at Kmart, my duties have been presenting the floor i.e., making the floor look presentable, folding clothes, putting items back in the correct position and putting clothes in size order
- I have filled many roles including: fitting rooms, online orders, registers, self-check-out operator, putting new products out onto the floor, taking new items out of the packaging, and making it ready to come out onto the floor, service desk and the front door
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- With most these jobs you are timed and are expected to get the work done within half an hour, I have developed becoming time conscious and know how to work in a time frame as well as knowing how to quickly remember where each item goes within the store
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
Christmas Casual Retail Assistant
City Beach Garden City
10.2023 - 02.2024
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Actively participated in seasonal resets of the store layout, enabling a smooth transition between merchandise offerings.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Developed strong rapport with customers and created positive impression of business.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
Team Member
McDonald's
07.2020 - 11.2021
- While working at McDonald's, my duties as front counter staff are making fries, drinks, assembling the bags and placing the food inside, taking orders, taking meals out to customers, and basic cleanliness around the store such as wiping the tables and sanitizing, changing the bins, checking bathrooms, sweeping and mopping.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Education
Bachelor of Psychology and Criminal Justice - Clinical Child Psychology
Queensland University of Technology
Kelvin Grove, QLD11.2027
High School Diploma -
John Paul College
Daisy Hill, QLD11.2023
Certificate IV in Crime and Justice - Justice
TAFE
Southbank, QLD12.2022
Skills
- Customer service
- Time management
- Cash Handling
- Clear Communication
- Workplace Safety
- Reliable and Responsible
- Goal-Driven
- Merchandise Receiving and Handling
- Store maintenance
- Customer Service
Availability
Monday: All Day
Tuesday: All Day
Wednesday: All Day
Thursday: Unavailable
Friday: All Day
Weekends: All Day
Public Holidays: All Day
Timeline
Christmas Casual Retail Assistant
City Beach Garden City
10.2023 - 02.2024
Team Member
Kmart
02.2022 - Current
Team Member
McDonald's
07.2020 - 11.2021
Bachelor of Psychology and Criminal Justice - Clinical Child Psychology
Queensland University of Technology
High School Diploma -
John Paul College
Certificate IV in Crime and Justice - Justice
TAFE
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