Sanjeev Saini
Bengaluru,India
Summary
An astute professional with 15 Years expertise in Customer Management, Quality Assurance, Field Quality , New Product Launch , Project Management. Currently associated with Alstom Transport India Pvt Ltd (leading world leader in High Speed, Metro trains Business) as Project Quality and Safety Manager from 29th Feb 2016 to Till Date. Spearheading and planning the Quality Assurance activities and ensuring quality of the product. A team player with strong analytical, planning & organisational skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Project Quality and Safety Manager
ALSTOM Transport India Pvt. Ltd.
Bangalore, Karnataka, India
02.2016 - Current
- Leading Project Quality and Safety management function for Sydney Project one of benchmark in terms of Quality and safety requirements and execution.
- Reporting to APAC Quality VP and updation Bi weekly basis on progress and key issues.
- Project Quality In charge for cross sites like Bengaluru, SRICITY, Coimbatore and Overseas sites.
- Interface with customer on Quality related activities / Planning / Issues/ Improvements/ Audits.
- Preparing Project Quality Management plan and submission to customer for approval.
- Approving various Management plan from cross function before submission to customer.
- Preparing and participating in Audits at site by Customer.
- Leading Gate review Process to monitor various maturity phases of Project execution from Design initiation to Product manufacturing and testing.
- Monitoring suppliers progress against set KPIs with Supplier quality manager.
- Manufacturing progress and Launch issues resolution with CFT.
- Weekly Customer review and monitoring Progress on open issues resolution.
- Participation in design reviews / Safety reviews and accessing maturity.
- Safety related items review in terms of execution and Traceability.
- Alstom Transport is World leader in manufacturing High speed trains, Metros, Locomotives, Trams system. Present in more than 48 countries and leading transportation business. Headquarter is based in France. India operations is focused on Metros and Locomotive business and supporting overseas needs. Engineering centre is based in Bangalore and manufacturing site is in Sri city Andhra Pradesh.
- Key Responsibilities:
Section Manager –Project Quality Manager
RENAULT NISSAN BUSINESS CENTRE OF INDIA PVT LTD
India
04.2012 - 03.2016
- Efficiently developing and setting deliverables for project team.
- Conduct Task Force meetings for key project deliverables.
- Setting up Quality targets.
- In charge for Field Quality issues tracking and improvements activities.
- Monitoring Field Quality issues improvements in project phase (Re-occurrence prevention)
- Monitor Project progress & risk Management.
- Chairing daily, weekly and fortnightly reviews with customer (vehicle line), CFT’s and project team (Engineering, V.D., Purchase, Manufacturing, Process, testing & validation, Costing etc).
- Monitoring and reporting the Project status to top management in India as well as in France.
- Fulfil Last moment assignments, foresee out of projects and management decisions.
- Resolve cross functional / departmental issues or disagreements. Also help to resolve these issues to reach a solution.
- Ensuring completion of project within the time & cost parameters and effective resource utilization to maximize the output.
- Granting Go-ahead on Milestones (Gate) depending on the Project status.
- Coaching local teams for Renault Nissan Quality requirements
- Trainer for Renault Nissan Quality procedure for All Engineers and suppliers
- M/s. Renault Nissan Technology & Business Centre India Pvt. Ltd. is a 50:50 Joint Venture Company established under the Renault Nissan alliance on 21st September, 2007.This joint venture was set up with the objective of catering to the localization needs of Renault and Nissan in various research, business and automotive technologies; also contributing to both partners' global operations in the key areas of advanced research and development, advanced CAE, product development, digital vehicle development, information systems development, Business Process Outsourcing and local and global parts sourcing.
- Key Result Areas
- Projects Managed successfully
- 1. H79 : Duster and derivatives
- 2. J92 : Lodgy
Deputy Manager (QA)
New Holland Fiat (I) Pvt. Ltd. Noida
Noida, Uttar Pradesh, India
04.2008 - 04.2012
- As a Green Field project engaged in development of FQI area, includes Man power hiring, budget preparation, layout finalization and equipment’s selection.
- Establish/track the plan of quality assurance activities for each new launch
- Study the quality targets for each new model and co-ordinate with CNH, for India target setting in line
- Assure the quality of new models manufactured by NHFIPL.
- Validation of critical processes which might impact the launch judgement.
- Organise Quality Working group involvement in all related milestones.
- Validate the quality of each new model through PCPA, CQA, SDA and Vehicle review.
- Organise Quality milestone meetings (4P,JOB-1,OKTS and Quality Review Meeting).
- Member of early warning team
- Finding & resolving quality issues in early stages with diff departments & resolving them using 8D approaches.
- Responsible for the quality milestones like PREBUILD, 4P , JOB-1 ,OKTS ,Manufacturing sign off , FMEA,CONTROL PLAN
- Working as a team member for new WCM initiative
- Key Result Areas
Asst.Manager (QA)
Ashok Leyland Ltd , Alwar
Alwar, Rajasthan, India
01.2007 - 04.2008
- Working in the Quality Assurance Department, Current Product Improvement Process and New Projects.
- Coordinating with Product development cell for proto models
- Advance Quality planning for major critical & specific customer requirements along with other departments for productionising of new models on the assembly line.
- Participation in new model sign off.
- Process & product audits.
- Implementation & validation of engineering design modifications in vehicles.
- Monitoring & analysis of customer complaints.
- Implementation of corrective actions for field failures.
- Demerit Points analysis & corrective actions implementations.
- Monitoring line spoilages & actions for reductions.
- Plant In charge for Value engineering
- Warranty part failure analysis & reduction in warranty complaints as per target
- Working As Core Team Member for Mission Gemba
- Key Result Areas
Technical Officer (QA)
Tata Motor India Ltd., Jsr
Jamshedpur, Jharkhand, India
07.2002 - 01.2007
- Member of Customer Support Team to analyze\resolve field failures and warranty claims.
- To solve the customer Complaints either in process supplier items or Warranty Parts.
- Handling Customer complaints from in house, & overseas countries.
- Investigation of root cause of failure of warranty part & close the loop hole by Poka Yoke
- Warranty Part Failure Analysis & validation of root cause of the failure mode & coordination with other departments to close the loop
- Failure Analysis, problem solving and technical reporting.
- Solving the Assembly line problems
- Establishing the processes at shop floor.
- Assuring the assembly line process adherence to specifications by Various Audits as Process, Product, Internal PDI, Aesthetic, First Shot OK Report and Torque Audits and Taking the preventive as well as the corrective actions for the Non Conformities observed.
- Key Result Areas
Education
B.Tech - Mechanical Engineering
Rajasthan University
IndiaDiploma - Mechanical Engineering
Govt.Polytechnic Ambala City, Haryana State Board of Technical Education
Ambala, Haryana, India07-2002
Senior sec. Examination - undefined
H.S.E.B. Bhiwani
Bhiwani, Haryana, India01-1999
10th - undefined
H.S.E.B. Bhiwani
Bhiwani, Haryana, India01-1997
Skills
- Comprehensive exposure to MS Office, SAP 46 QM Module, and other Internet Applications
Accomplishments
- Project on “Aesthetics Improvement “of the vehicle on the basis of customer feedbacks
- Value Engg Saving of Rs 40 Lacs for the Financial Year 2006-2007.
- Warranty cost reduction of Rs 50 lacs for the year 2006 – 2007 involving the Radiator, Engine Mtg Pad (94 % Reduction in-comparison to 2005-2006), Wheel Rim Failures etc.
- Resolving top 2 PDI complaints (Air Leakage, Fouling of various parts) upto 50 %
- Successful completion of 18 NPI vehicles with introduction of Complete Quality Systems by Year 2006.
Certification
- Certified Project Quality Manager from Renault France
- Certified Coach for Renault Nissan Quality procedure for All Engineers and suppliers
Timeline
Project Quality and Safety Manager
ALSTOM Transport India Pvt. Ltd.
02.2016 - Current
Section Manager –Project Quality Manager
RENAULT NISSAN BUSINESS CENTRE OF INDIA PVT LTD
04.2012 - 03.2016
Deputy Manager (QA)
New Holland Fiat (I) Pvt. Ltd. Noida
04.2008 - 04.2012
Asst.Manager (QA)
Ashok Leyland Ltd , Alwar
01.2007 - 04.2008
Technical Officer (QA)
Tata Motor India Ltd., Jsr
07.2002 - 01.2007
B.Tech - Mechanical Engineering
Rajasthan University
Diploma - Mechanical Engineering
Govt.Polytechnic Ambala City, Haryana State Board of Technical Education
Senior sec. Examination - undefined
H.S.E.B. Bhiwani
10th - undefined
H.S.E.B. Bhiwani
AREAS OF EXPERTISE
- Project Management: Developing, implementing & monitoring the baseline master construction programme. Working with the project team to identify schedule restraints and their effects on the total project schedule. Anchoring activities to ensure completion of project within the time & cost parameters and effective resource utilization to maximize the output. Preparing weekly and monthly reports on progress of projects. Rendering assistance in the review and evaluation of project proposals and engineering specifications.
- In-house Quality Assurance and Field Quality: Maintaining the relevant documents and training people for equipment and process knowledge. Identifying areas of quality improvement and taking steps to correct & prevent the occurrence. Undertaking Process Audit and FMEA activities. Field Quality issues monitoring, tracking trends for 3MIS, 6MIS and 12 MIS. Work with after sales and dealer network for quick resolution and solution implementation for Quality issues. Resolving field problems related to Inline Process such as Assy, Inspection Miss, Spec Error, etc.
- New Product Launch & Strategic Planning: Planning and execution of QA activities as per Global Product Development Manual. Audit of NPI vehicles with CFT and evaluation of major design and field related issues. Compilation and closure of severity 1 issues of Single Issue List. Leading SDA & CQA audits to find out early field issues with CFT. Planning PCPA audits for readiness of NEW PRODUCT LAUNCH. OKTS sign off for new launch
- Customer Support: Analysing Warranty Claim, Trend Analysis, Inline and PDI Rejection. Technical liaison between Purchasing, R&D, Production and Supplier to resolve quality problems. Collecting & collating data on repeat / other specific complaints & discussing the same with the manufacturing team for counter measures. Interacting with customers for solving their technical problems. Dealer visit to have direct interaction with customers to resolve customer concerns.
- Technical Problem Solving: Do Root cause analysis and implement solution for complex problems.