Detail-oriented and an enthusiast with a foundational knowledge in IT support, network administration, and cybersecurity. Skilled in troubleshooting hardware and software issues, maintaining system performance, and providing technical assistance to users. Proficient in various operating systems, network configurations, and cybersecurity protocols. Eager to apply technical skills and knowledge to contribute effectively to a dynamic IT team and support organizational IT needs. Exceptional skills and proven track-record in customer service that would surely work hand in hand with IT skills .
I received two appreciation cards from Woolworths for my customer service.