SANJU Sanju
Clyde North,VIC
Summary
Achieved successful outcomes by leveraging strong communication skills and dedication to tasks. Contributed to team success by actively seeking challenges and opportunities for growth. Developed expertise in administrative functions to support organizational objectives.
Overview
2026
2026
years of professional experience
Work History
Counsellor and receptionist
KANGAROOZ IMMIGRATION, INDIA
- Assisted clients with immigration documentation and procedural inquiries.
- Conducted initial assessments to identify client needs and service eligibility.
- Provided support in organizing workshops on immigration processes and regulations.
- Streamlined client intake procedures to enhance efficiency and reduce processing time.
Assistant Manager
FRANKY AND CO., PLUMPTON MARKETPLACE, SYDNEY
01.2021 - 04.2022
- Assisted in daily operations, ensuring efficient workflow and staff coordination.
- Developed training materials to support new team members in operational procedures.
- Implemented inventory management practices to enhance stock accuracy and reduce discrepancies.
- Coordinated staff schedules to optimize coverage during peak business hours.
Customer Service Representative
Bp CONNECT
01.2022 - 12.2022
- Responded to customer inquiries efficiently, providing accurate information and resolving issues promptly.
- Processed transactions using point-of-sale systems, ensuring accuracy and adherence to company policies.
- Assisted in maintaining store cleanliness and organization, contributing to a positive shopping environment.
- Collaborated with team members to enhance service delivery and improve overall customer satisfaction.
Assistant Store Manager
BP Penrith
12.2022 - 01.2025
- Assisted in daily operations, ensuring efficient store functionality and customer satisfaction.
- Trained staff on customer service protocols and product knowledge to enhance team performance.
- Monitored inventory levels, facilitating timely restocking to meet customer demand.
- Implemented visual merchandising standards to improve product presentation and drive sales.
- Coordinated staff schedules, optimizing workforce efficiency during peak hours.
- Conducted regular audits of cash handling processes to maintain accuracy and accountability.
- Collaborated with management on promotional strategies to increase foot traffic and sales growth.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Assistant Store Manager
BP Eltham
01.2025 - 08.2025
- Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Store Manager
Bp Bayside gateway
08.2025 - Current
- Assisted in daily operations, ensuring smooth store functionality and customer satisfaction.
- Managed inventory control processes, maintaining optimal stock levels and minimizing discrepancies.
- Supported training initiatives for new staff, fostering a collaborative team environment.
- Implemented merchandising strategies to enhance product visibility and drive sales growth.
Education
Master of Professional Accounting - undefined
Sydney01.2021
Master of Business Administration - undefined
Sydney01.2021
Bachelor of Commerce - undefined
01.2017
YEAR 12 - undefined
01.2014
Skills
- Skilled in intake interviewing
- Counselling
- Proficient in Microsoft office Suite
- Time management
- File and record keeping
- Office administration
- Multitasking in fast-paced working environment
KEY STRENGTHS & ATTRIBUTES
- Highly enthusiastic, active and contributing team member with a ‘can do’ approach, displaying initiative and ability to work unsupervised.
- Works accurately and effectively under pressure, consistently meeting deadlines.
- Courteous and professional with very good interpersonal skills
- Exceptional time management skills, well organized, flexible, adaptable and punctual.
- Consistently self motivated, with a highly professional attitude with a keen eye for detail.
- Willing to embrace new challenges with vigor, enthusiasm and flexibility, quickly acquiring new skills.
Timeline
Assistant Store Manager
Bp Bayside gateway
08.2025 - Current
Assistant Store Manager
BP Eltham
01.2025 - 08.2025
Assistant Store Manager
BP Penrith
12.2022 - 01.2025
Customer Service Representative
Bp CONNECT
01.2022 - 12.2022
Assistant Manager
FRANKY AND CO., PLUMPTON MARKETPLACE, SYDNEY
01.2021 - 04.2022
Master of Professional Accounting - undefined
Master of Business Administration - undefined
Bachelor of Commerce - undefined
YEAR 12 - undefined
Counsellor and receptionist
KANGAROOZ IMMIGRATION, INDIA