Waitress Trainee
Rashays
Liverpool
05.2024 - 07.2024
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided excellent customer service during meal times.
- Maintained a professional attitude while working in a fast-paced environment.
- Served food and beverages to patrons and confirmed complete orders.
- Followed safety protocols when handling hot plates or sharp objects.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted customers and provided menus.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Cleaned tables and chairs to prepare dining area for next customers.
- Filled condiments and napkin containers during slack periods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked that all orders were accurate before delivering to customers.
- Attended training sessions on topics related to food safety regulations, proper order taking procedures.
- Completed assigned tasks within designated timeframes.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Set up tables in between patrons to reduce wait times.
- Stocked service areas with supplies during slow periods.