Sara Abu-Dabat
Regents Park,Queensland
Summary
Proven leader and efficient communicator, adept in POS system operation and team leadership, significantly enhanced customer satisfaction at Kmart. Demonstrated reliability and exceptional ability to manage high-volume transactions with accuracy, contributing to improved loss prevention efforts. Adapted to flexible hours, ensuring operational excellence during peak periods. School leader in both primary and high school. Great with technology and constantly learning more at university. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Worker
Kmart
08.2020 - 07.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
- Answered incoming calls and emails to provide product information, features and benefits.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Engineering - Civil Engineering
Queensland University of Technology
Brisbane, QLD12.2026
High School Diploma -
Browns Plains State High School
Browns Plains, QLD11.2022
Skills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
- Loss Prevention
- POS System Operation
- Adaptable and Flexible
- Flexible Hours
- Team Leadership
Certification
certificate in hospitality.
RSA - responsible service of alcohol certificate
Languages
Arabic
Native or Bilingual
Timeline
Retail Worker
Kmart
08.2020 - 07.2024
Bachelor of Engineering - Civil Engineering
Queensland University of Technology
High School Diploma -
Browns Plains State High School
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