Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enjoys learning and willing to obtain any qualifications that is needed.
Overview
5
5
years of professional experience
Work History
Florist
Taree Flowers & Gifts
12.2018 - Current
Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
Quoted, generated, and processed customer orders to meet specifications and various occasions.
Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
Trained staff on proper techniques in arranging flowers and customer service skills.
Safe delivery of arrangements in a timely manner
Catering Assistant
Compass Group Management
08.2022 - 10.2023
Provided friendly, courteous service to create memorable moments for guests.
Cleaned and organized kitchen stations to promote team efficiency.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Monitored food preparation to determine correct temperature and proper cooking before serving.
Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
Followed food safety practices and sanitation guidelines.
Education
Certificate IV - Small Business Management
Tafe
2016
Wingham High School
Wingham, NSW
1998
Skills
Efficient Service
Processing Procedures
Safety Policies and Procedures
Quality Care
Fast learner
Critical Thinking
Full NSW Driver Licence Class C with a clean driving record
Police Check
Timeline
Catering Assistant
Compass Group Management
08.2022 - 10.2023
Florist
Taree Flowers & Gifts
12.2018 - Current
Certificate IV - Small Business Management
Tafe
Wingham High School
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