SARA MURA
SMITHFIELD,QLD
Summary
Dynamic supervisor with extensive experience in team building, assist manager skills and staff training within retail environment. Known for exceptional customer service skills and a keen ability to monitor sales performance, driving significant improvements in team communication and overall sales. Skilled in visual merchandising and cash register management, ready to leverage attention to detail and problem-solving abilities to enhance store operations.
Overview
10
10
years of professional experience
Work History
Supervisor and Sales Assistant
JD Sports
Milan And Livorno, Italy
05.2023 - 12.2025
- Trained new staff on customer service, product knowledge standards and KPI
- Conducted regular staff meetings to improve communication and teamwork
- Knowledge of visual merchandising and campaign implementation
- Cash register management, opening and closing of the store
- Monitored sales performance
- Management of staff schedules
Direct Sales Assistant
Yves Rocher
03.2016 - 12.2025
- Developed and maintained strong relationships with clients through effective communication
- Organized events to make products known and tried
Sales Assistant
Zeus
Pisa, Italy
02.2022 - 01.2023
- Assisted customers with product selection and provided exceptional service
- Maintained cleanliness of the sales floor area at all times
- Cashier management, opening and closing of the store
Education
High School Diploma -
Scientific Biological Health High School
Pisa / Italy07-2014
Skills
- Staff training
- Sales performance monitoring
- Cash register management
- Problem solving
- Team building
- Customer service
- Visual merchandising
- Attention to detail
- Staff scheduling
- Goal oriented
Timeline
Supervisor and Sales Assistant
JD Sports
05.2023 - 12.2025
Sales Assistant
Zeus
02.2022 - 01.2023
Direct Sales Assistant
Yves Rocher
03.2016 - 12.2025
High School Diploma -
Scientific Biological Health High School