Sara Pazmino
Capalaba,QLD
Summary
Adaptable professional with experience in customer service, food quality and hygiene. Team collaboration and problem solving with customers, waiters and management. Brings knowledge of effective table management and customer interaction, taking food orders, processing payments and handling food and beverages along with the ability to adapt quickly to new tasks. Proven track record of delivering exceptional service in high-volume, fast-paced environments.
Overview
13
13
years of professional experience
Work History
WAITRESS
The Point Galapagos
04.2024 - 06.2024
- Proven ability to thrive in fast-paced environments by efficiently managing tables, taking accurate orders, and ensuring timely food delivery.
- Collaborated with kitchen staff to ensure smooth operations and satisfied patrons.
- Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner.
SERVICE ASSISTANT
IslaGrill Restaurant
04.2016 - 01.2017
- Skilled in delivering exceptional customer service and managing multiple tasks simultaneously under pressure.
- Possesses solid multitasking and communication skills, enabling efficient coordination with team members and ensuring smooth operations.
- Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner.
CUSTOMER SERVICE
Finch Bay Galapagos Hotel Restaurant
05.2011 - 10.2011
- Brings solid understanding of importance of customer satisfaction and ability to handle transactions accurately and efficiently.
- Committed to contributing to a positive dining atmosphere and ensuring guest satisfaction through attentive service and personalized attention.
- Adept at handling dynamic environments and committed to meeting customer needs with exceptional service and efficiency.
Skills
- Multitasking
- Teamwork
- Problem-solving
- Food safety
- Effective communication
- Active listening
- Time management
- Organization
INFORMATION
- Student Visa – 500
- International Driving License
- TFN
LANGUAGES
- Spanish: Native
- English: Upper intermediate
Timeline
WAITRESS
The Point Galapagos
04.2024 - 06.2024
SERVICE ASSISTANT
IslaGrill Restaurant
04.2016 - 01.2017
CUSTOMER SERVICE
Finch Bay Galapagos Hotel Restaurant
05.2011 - 10.2011
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