Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
• Performed preventive maintenance of telecommunications equipment.
• Responded to service requests during and after business hours.
• Installed and configured new devices and system components.
• Diagnosed and resolved complex integrated customer issues for
implementation, add-on, maintenance and support of voice, data, VolP, and CTI applications.
Project Requirements
Customer Satisfaction
Equipment Configuration
Client Relations Skills