Sara Whatling
Summary
Retail professional with comprehensive skills in customer service and sales support. Proven track record of enhancing customer experiences and driving revenue growth. Excellent communication skills and a strong team member.
Overview
34
34
years of professional experience
Work History
Retail Assistant
Bed Bath and Table
Rosny, Tas
10.2023 - Current
- Assist customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using cash register, credit card machine, and POS system.
- Handled customer complaints professionally, ensuring resolution satisfaction.
- Engaged positively with customers, providing courteous support for sales and service needs.
- Explained product quality, value, and style to influence purchasing decisions.
- Maintained cleanliness of retail area through regular dusting, vacuuming, and window cleaning.
- Answered phone calls promptly, directing inquiries to appropriate personnel.
- Collaborated with team members to enhance customer service effectiveness.
Florist
Flowers by Sas
Richmond, Tas
01.2020 - 12.2023
- Completed Floristry Master class at Create Academy Willow Crossley in 2021.
- Participated in Lisa Kingston's Floristry workshop in 2022 and 2023.
- The Ultimate Guide to Interior Design from Create Academy. Rita Konig 2021.
- Guided customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately, ensuring efficient service at cash register.
- Maintained cleanliness and organization of sales floor and stockroom for optimal operations.
Airbnb owner
self employed
Hobart, Tas
01.2018 - 09.2022
- Oversaw daily operations, facilitating smooth workflow in business activities.
- Ensured adherence to local, state, and federal regulations.
- Managed cleanliness and presentation to uphold superior standards.
Midwife/Nurse
State Goverment
hobart, Tas
02.1992 - 12.2017
- Served as consultant midwife and nurse in United Kingdom and Australia.
- Achieved promotions to senior roles, including coordinator of high-risk birthing unit.
- Provided antenatal, intrapartum, and postnatal care to women.
- Accredited birth educator responsible for training expectant parents.
Education
Bachelor of Science - Midwifery
The Nightingale Institute, London University
London UK 05-1997
Nursing
Lothian College of Nursing And Midwifery
Scotland UK06-1992
High School Diploma -
The Friends School /Rosny College
Tas11-1987
Skills
- Customer service
- Sales support
- Transaction processing
- Excellent communication skills
- Attention to detail
- Time management
Affiliations
Floristry
Gardening
Cooking
Home design
Referees
- available on request
Timeline
Retail Assistant
Bed Bath and Table
10.2023 - Current
Florist
Flowers by Sas
01.2020 - 12.2023
Airbnb owner
self employed
01.2018 - 09.2022
Midwife/Nurse
State Goverment
02.1992 - 12.2017
Bachelor of Science - Midwifery
The Nightingale Institute, London University
Nursing
Lothian College of Nursing And Midwifery
High School Diploma -
The Friends School /Rosny College
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