Sarah Amoroso
Summary
Dynamic finance professional with a proven track record at Maserati Melbourne, recognized for delivering exceptional customer service and efficient loan processing. As a Broker also in recent years, i have developed ethical business practices and client engagement which has led to significant enhancements in customer satisfaction and streamlined financial transactions. Proficient in navigating complex financial landscapes while ensuring compliance, maximizing opportunities for clients with professionalism and integrity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Finance Broker (Connective Aggregator)
Masters Broker Group Pty Ltd
Melbourne, VIC
09.2022 - Current
- Conducted meticulous review of paperwork before submission to underwriting team.
- Provided guidance on the selection of loan products best suited for clients' needs.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Informed customers of loan application requirements and deadlines.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Prepared documents for closing process and monitored progress throughout transaction.
- Assisted clients in completing paperwork required for loan application process.
- Clarified mortgage loan process details to educate borrowers.
Business Manager
Maserati Melbourne
Richmond, VIC
08.2014 - Current
- Arranged, submitted and processed all finance applications and settlements for the Dealership
- Implemented sales strategies to promote financing and insurance products to customers.
- Informed customers of loan application requirements and deadlines.
- Managed customer accounts to ensure timely payments were made according to loan terms.
- Carried out all accreditation requirements to ensure on-going requirements are maintained year after year
- Maintained knowledge of current lending regulations, industry trends and market rates.
- Maintained accurate records of all transactions related to auto finance services.
- Collaborated with sales staff in order to maximize opportunities for finance clients.
- Educated customers on the benefits and terms of vehicle financing options.
Education
Business
RMIT University
Melbourne, VIC12-2005
Skills
- Superior customer service
- Ethical business conduct
- Excellent client engagement and assistance
- Efficient processing of loan applications
- Consistent and supportive team member
- Trustworthy and professional
Certification
- Diploma & Cert IV in Finance
Languages
Italian
Professional
Timeline
Finance Broker (Connective Aggregator)
Masters Broker Group Pty Ltd
09.2022 - Current
Business Manager
Maserati Melbourne
08.2014 - Current
Business
RMIT University
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