Summary
Overview
Work History
Education
Skills
Additional Information
References
Languages
Timeline
Generic

SARAH ANJAF

Mosman,Australia

Summary

Ambitious and reliable, ready to start a new journey, and fully commit to the new role.

Overview

21
21
years of professional experience

Work History

Sales Manger

Travel and Leisure
10.2025 - Current
  • Led, coached, and motivated a high-performing sales team to consistently achieve and exceed revenue targets
  • Drove sales strategy execution, including daily briefings, goal setting, and performance tracking.
  • Recruited, onboarded, and trained new sales representatives to ensure rapid ramp-up and compliance.
  • Conducted regular one-on-one coaching sessions to improve closing techniques and objection handling.
  • Ensured adherence to company policies, ethical sales standards, and regulatory requirements.
  • Collaborated with the marketing and operations teams to maximize tour flow and sales opportunities.

Sales Representative

Travel and Leisure
09.2024 - 10.2025
  • Generated new sales by engaging prospective members and presenting Club Wyndham vacation ownership products.
  • Consistently met or exceeded individual sales targets and performance KPIs.
  • Built strong rapport with customers to establish trust and drive closing rates.
  • Handled objections professionally, and negotiated terms to secure successful outcomes.
  • Maintained accurate customer records and sales documentation.
  • Collaborated with the marketing and guest services teams to maximize tour and conversion opportunities.

HEAD WAITRESS

Three Beans
Manly, Australia
06.2017 - 08.2024
  • Maintained the entire look of the restaurant, keeping it clean, and always inviting.
  • Trained workers in cleaning roles and general waiter duties to facilitate restaurant operations.
  • Assisted all personnel with general restaurant duties during high-volume periods at the restaurant.
  • Calculated inventory and ordered appropriate supplies to meet expected demands.
  • I took immediate responsibility for issues and found effective solutions for swift resolution.
  • Served tables while supervising staff.

CLAIM CONSULTANT

Euro Center Sydney
Chatswood, Australia
06.2019 - 11.2022
  • Process & asses claims
  • Issue Guarantee of Payment
  • Prioritise and facilitate emergency assistance
  • Communication with providers, hospital, doctors and dentist with guidelines from customers and medical recommendations
  • Handling confidential information
  • Improved operations by working with team members and customers to find workable solutions
  • Process daily credit card payment
  • Creating invoices, payment batch
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services
  • Maximised office efficiency by answering incoming calls to provide office information and transfer calls to desired personal
  • Communicated with all partners, including physicians, nursing staff, technicians and medical assistants
  • Entered patient information including insurance, health history into the system to keep all records up to date
  • Informed patients of financial responsibilities prior to rendering services

ALL ROUNDER

Taste of Belgium Bakery
Seaforth, Australia
10.2016 - 12.2017

WAITRESS

Terrazzo Italian Restaurant
Chatswood, Australia
02.2017 - 06.2017

NANNY

Balgowlah, Australia
06.2016 - 10.2016

PICKING BROCCOLI

Rugbyfarm
, Australia
01.2016 - 04.2016

ASSISTANT TEACHER

Killarney Heights Public School
Killarney, Australia
08.2015 - 12.2015
  • Assisted teachers with activities to promote physical, mental and social development
  • Supports classroom teachers by managing files, preparing materials and updating records

PERSONAL ASSISTANT

Ailes Vous Transporte
, France
01.2013 - 07.2015
  • Creating invoices, filing receipts and dealing with all financial documentation
  • Scheduled and confirmed clients' appointments
  • Explained human resources policies and procedures to all employees
  • Scheduled random drug testing for employees to diminish regularity risks
  • Rostering
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs
  • Provided excellent service and attention to customers when face-to-face, via emails or through phone conversations

ASSISTANT PRESCHOOL TEACHER

Pasteur
, France
01.2011 - 07.2011
  • Assisted teachers with instruction and provided clerical support for diverse needs

CALL CENTER OPERATOR

Loiselet & Daigremont
, France
01.2008 - 01.2010
  • Answer customers' calls and complete the online customer database
  • Asked probing questions to determine service needs and accurately input information into electronic systems
  • Scheduled and confirmed technicians' appointments
  • Answered and directed incoming calls using multi-line telephone system
  • Prepared mails for shipment
  • Improved customer satisfaction by finding creative solutions to problems
  • Accurately documented calls and caller information in software and made updates to data as needed

ADMINISTRATIVE CLERK

R Port One
, France
01.2007 - 01.2008
  • Data Entry
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency
  • Taking and making telephone calls, reviewing and prioritizing mail
  • Prepared and sent financial statements to support bookkeeping functions
  • Followed safety rules to keep clean driving record with no accidents or incidents
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs
  • Created agendas and communication materials for team meetings
  • Supervised driver teams, created shift schedules and maintained reservation calendar
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly
  • Managed records by tracking mileage, maintenance and expenses

INTERSHIP STUDENT IN SECRETARIAT

Drive Classic
, France
01.2007 - 02.2007

WAITRESS

Au Bureau
, France
03.2005 - 01.2007

INTERNSHIP CHILDCARE ASSISTANT

Les Moineaux
, France
01.2006 - 02.2006

Education

Vocational High School Certificate - Business Administration

ISEFAC
France
07.2010

Professional Certificate - Business Administration

Jean Baptiste Poquelin
France
07.2008

Skills

  • Professional attitude
  • Approachability
  • Organization
  • efficiency
  • Integrity
  • Strong work ethic
  • Multitasking
  • Prioritization
  • Team player mentality
  • Confident communication
  • Effective communication
  • Ability to maintain confidentiality
  • Customer service
  • Initiative
  • Objection handling
  • Adaptability to change
  • Product knowledge

Additional Information

Permanent resident

References

Available on request

Languages

  • English
  • Moroccan Arabic
  • French, Native language
  • English, Fluent - spoken and written
  • Moroccan Arabic, Beginner

Timeline

Sales Manger

Travel and Leisure
10.2025 - Current

Sales Representative

Travel and Leisure
09.2024 - 10.2025

CLAIM CONSULTANT

Euro Center Sydney
06.2019 - 11.2022

HEAD WAITRESS

Three Beans
06.2017 - 08.2024

WAITRESS

Terrazzo Italian Restaurant
02.2017 - 06.2017

ALL ROUNDER

Taste of Belgium Bakery
10.2016 - 12.2017

NANNY

06.2016 - 10.2016

PICKING BROCCOLI

Rugbyfarm
01.2016 - 04.2016

ASSISTANT TEACHER

Killarney Heights Public School
08.2015 - 12.2015

PERSONAL ASSISTANT

Ailes Vous Transporte
01.2013 - 07.2015

ASSISTANT PRESCHOOL TEACHER

Pasteur
01.2011 - 07.2011

CALL CENTER OPERATOR

Loiselet & Daigremont
01.2008 - 01.2010

ADMINISTRATIVE CLERK

R Port One
01.2007 - 01.2008

INTERSHIP STUDENT IN SECRETARIAT

Drive Classic
01.2007 - 02.2007

INTERNSHIP CHILDCARE ASSISTANT

Les Moineaux
01.2006 - 02.2006

WAITRESS

Au Bureau
03.2005 - 01.2007

Vocational High School Certificate - Business Administration

ISEFAC

Professional Certificate - Business Administration

Jean Baptiste Poquelin
SARAH ANJAF