Sarah Arnold
Westmeadows,VIC
Summary
I am a focused and hardworking employee with almost 21 years in the dental industry. I complete all tasks to a high standard, always taking time to pay attention to detail whilst still being efficient.
I always follow organisational & industry policies and procedures ensuring my work is completed to a safe and high standard.
I can work independently yet I am not afraid to seek clarification if I'm uncertain of any tasks.
I am easy going by nature and approachable which enables me to establish a strong rapport with my work colleagues and patients.
I am flexible and willing to try my best at anything. I can pick things up quickly and perform well under the pressure of a new challenge.
Overview
21
21
years of professional experience
Work History
Dental Assistant/Receptionist/Clinical Coordinator
Essendon Dental Group
ESSENDON, Vic
03.2004 - Current
- Clean and prepare surgeries for daily procedures.
- Set up instrument trays.
- Welcome and prepare patients for treatment.
- Charting
- Assist the dental operator during dental procedures in general practice.
- Prepare and deliver materials and medicaments.
- Provide postoperative instructions, prescribed by the dentist.
- Process digital radiographs.
- Sterilise & disinfect contaminated instruments & equipment
- Maintain and clean autoclaves, ultrasonic, and Quattro Care.
- Reception duties include scheduling appointments, preparing and processing accounts (EFTPOS and HICAPS), maintaining records using Oasis, managing the appointment book and phone inquiries, scanning correspondence from specialists, addressing emails, and entering doctors' figures into MYOB.
- Clinical coordinator duties including supervising & overseeing trainee, managing all dental assistant staff, completing accreditation and maintaining standards, ensuring organisational policies and procedures are up to date, ensure compliance from staff by checking sign off sheets, conducting random audits (such as hand hygiene), conducting weekly staff meetings, maintaing dental equipment and managing repairs or maintenance, plan and book staff training days etc
Dental Office Manager- Trial Position
Northvale Dental
Northcote, Vic
10.2023 - 05.2024
- This position was offered to me as a trial to see if I would like to become the Practice Manager. Although it was a lovely place to work, with a lovely employer, I decided the location and hours offered didn't work for my family compared to my current workplace.
- Handled appointment scheduling, payment transactions, and patient interactions, ensuring it was a positive experience.
Dental Assistant
Dental Health Services Victoria
Carlton, Vic
08.2018 - 02.2021
- Provided chair-side assistance during dental procedures in the specialty clinics, my favorite being the day procedure center.
- Documented patient records during procedures and added notes taken to treatment chart.
- Processed dental diagnostic X-rays using a manual processor.
Waitress
Crooners Bar & Grill
Carlton, Victoria
11.2003 - 03.2004
- Greet and seat customers, and present menus.
- Take orders, serve food, and serve beverages.
- Collect payments from customers.
- Clean and reset the tables.
- Prepare hot, cold, and mixed drinks.
- Dish-hand duties.
- Cleaning duties such as sweeping and mopping the floors, tidying up the server station, and cleaning and restocking the bathrooms.
Education
Certificate IV - Dental Assisting (Oral Health Promotion)
Kangan Institute
Melbourne, VIC02-2022
Certificate III - Dental Assisting
RMIT University
Melbourne, VIC07-2005
High School Diploma -
Strathmore Secondary College
Strathmore, VIC11-2003
Diploma - Practice Management
AMA Training- Online
Perth WASkills
- Reliable and punctual
- Efficient
- Attention to detail
- Work well as part of a team or independently
- Initiative
- Calm, and easy to work with
- Honest and hardworking
- Kind and friendly
- Always happy
Affiliations
- Mum to two girls (12 and 10)
- Cat named April and Cavoodle named Peppa
- Reading
- Beach holidays
- Growing my own vegetables
- Rom-coms
- Most of all, I enjoy spending quality time with my family and friends
References
- Dr Nathan Phung (previous work colleague) 0401 800 597
- Dr John Matthews (previous employer) 0407 800 137
- Fiona Flynn (current work colleague) 0411 630 621
Timeline
Dental Office Manager- Trial Position
Northvale Dental
10.2023 - 05.2024
Dental Assistant
Dental Health Services Victoria
08.2018 - 02.2021
Dental Assistant/Receptionist/Clinical Coordinator
Essendon Dental Group
03.2004 - Current
Waitress
Crooners Bar & Grill
11.2003 - 03.2004
Certificate IV - Dental Assisting (Oral Health Promotion)
Kangan Institute
Certificate III - Dental Assisting
RMIT University
High School Diploma -
Strathmore Secondary College
Diploma - Practice Management
AMA Training- Online
Similar Profiles
Alyssia SteptoeAlyssia Steptoe
Registered Dental Assistant / Lead Registered Dental Assistant at Pacific Dental, Desert Crossing Dental Group, Rancho Mirage Dental GroupRegistered Dental Assistant / Lead Registered Dental Assistant at Pacific Dental, Desert Crossing Dental Group, Rancho Mirage Dental Group
TRISTAN PAGLIANITITRISTAN PAGLIANITI
Head Coach at Penleigh Essendon Grammar SchoolHead Coach at Penleigh Essendon Grammar School
Alyssa TannousAlyssa Tannous
Dance Teacher at Essendon Academy of BalletDance Teacher at Essendon Academy of Ballet