Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Sarah Di Qual

Pascoe Vale,VIC

Summary

An valuable candidate with a persevering attitude, exceptional communication skills, and an energetic demeanour. An organised and dependable applicant who has experience in fast-paced environments and maximising workplace efficiency. Someone who is passionate about their role and prioritises achieving company goals.

Overview

6
6
years of professional experience

Work History

Hospitality Shift Supervisor

Augustus Gelatery
Melbourne, VIC
02.2022 - Current
  • Followed food safety protocols.
  • Took on extra hours during busy periods.
  • Achieved sales targets.
  • Trained and supervised staff to provide highest level of customer service and product presentation.
  • Established and maintained relationships with key customers to promote satisfaction and loyalty.
  • Prepared and presented management with detailed reports on customer satisfaction and hospitality services to aid in decision making.
  • Thoroughly and consistently cleaned to upkeep store presentation.
  • Supervised product presentation to enhance visual appeal.
  • Developed and executed strategies to improve efficiency.
  • Addressed customer complaints with professional demeanour and used communication and problem-solving skills to resolve issues.
  • Delegated tasks to team members to improve productivity and efficiency.
  • Handled money and profits at end of each day.

Retail Shift Supervisor

Woolworth's Metro
Melbourne, VIC
02.2019 - 02.2022
  • Experience on floor and store checkouts.
  • Checked and unpacked orders.
  • Restocked store.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Utilisation of customer service skills to build relationships with customers.
  • Maintained tidy and clean work area.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Created timely and accurate inventory, cash and production reports for senior managers at end of each day.
  • Processed exchanges, refunds and team member purchases.
  • Progressed to supervisor role and cash handling position.

Education

Bachelor of Psychology/ Criminology -

Swinburne University of Technology
Hawthorn, VIC
10.2026

VCE -

Strathmore Secondary College
Strathmore, VIC
11.2021

Skills

  • Communication skills
  • Hardworking
  • Teamwork and collaboration
  • Dependable and reliable
  • Technology skills
  • Attention to detail
  • Performance Goals
  • Company Safety Policies
  • Decision-making
  • Multitasking abilities
  • Critical thinking
  • Quick problem-solving

Hobbies

As health and fitness are key values of mine, I dedicate time to doing F45 classes. I find the high intensity workouts give me the energy boost and motivation to enjoy a successful day. I also really love animals, and adore being with my 2 cats. Going out with friends and exploring different restaurants around Melbourne, trying new foods and overall broadening my social experiences, is also important to me. I love to spend time with my family, we often dedicate a day to have dinner altogether and socialise.

Timeline

Hospitality Shift Supervisor

Augustus Gelatery
02.2022 - Current

Retail Shift Supervisor

Woolworth's Metro
02.2019 - 02.2022

Bachelor of Psychology/ Criminology -

Swinburne University of Technology

VCE -

Strathmore Secondary College

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Sarah Di Qual