Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Certification
Hobbies
Timeline
Generic

Sarah Fradsham

Forrestfield

Summary

Highly motivated Wait Person with 3 years experience as Room Service Attendant and 9 years experience as Banquets Attendant. Speedy multi-tasker able to serve many people at once. Upbeat and friendly when interacting with guests and fellow staff alike.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Room Service Attendant

Crown Towers Perth
11.2021 - Current
  • Providing excellent customer service through friendly interactions and attentive response to guests' needs.
  • Completing orders with speed and accuracy, maintaining exceptional service standards each day.
  • Clearing dishes, trays and carts from rooms with discretion and professionalism.
  • Answering detailed questions about menu items, dietary requirements and preparation methods to help guests make informed decisions.
  • Using downtime to get ahead of support work such as folding napkins, polishing cutlery and cleaning counters, machines, utensils, and seating areas daily.
  • Making and serving a variety of beverages and pre-prepared food with focus on speed, quality and consistency.
  • Handling guest complaints professionally, resolving issues quickly and efficiently to maintain satisfaction levels.

Food and Beverage/Banquets Attendant

Hyatt Regency Perth
04.2012 - 11.2021


  • Fostered enjoyable event atmosphere through friendly guest interactions.
  • Maintained flexible work schedule to meet event needs.
  • Answered guest questions about event plans and food service choices.
  • Executed synchronized meal service simultaneously serving multiple guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Monitored dietary restrictions and served guests with special needs.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

High School Diploma -

Kalamunda Senior High School
11.2011

Skills

  • Experienced in food service
  • Safe Food Handling
  • Works well in a team environment
  • Service-Oriented
  • Warm and Friendly Guest Interaction
  • Good Time Management

Additional Information

Monday - Sunday. All Hours.

Preference for Monday-Friday Rostering. Still open to weekend work.

Accomplishments

  • Recognised for good work ethic within the company.
  • Received On-the-Job Barista Training.
  • Received various positive feedback from Guests and Organisers on solo and group functions.
  • Trained for Forbes level service standards.

Certification

  • RSA Certificate - Achieved 2012

Hobbies

Arts & Crafts, Cooking, Sewing.

Timeline

Room Service Attendant

Crown Towers Perth
11.2021 - Current

Food and Beverage/Banquets Attendant

Hyatt Regency Perth
04.2012 - 11.2021

High School Diploma -

Kalamunda Senior High School

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Sarah Fradsham