Sarah Govorko
Gold Coast,QLD
Summary
- Thank you for taking the time to read my resume. Here is abit more about me! I have a diverse background with experience in customer service, safety, and support roles. I have worked at McDonald's in fast food, where I gained experience in a fast-paced environment, delivering excellent service to customers. I also worked at a trampoline park, where i provide first aid to children, ensuring their safety, while also working as a barista in the café. Additionally, I have experience in behaviour support for neurodiverse children in schools, where I help create a positive, supportive environment tailored to their needs. This combination of roles has equipped me with strong communication, problem-solving, and care skills, I am adaptable to various work settings.
Overview
5
5
years of professional experience
Work History
Behaviour Support for Neuro Diverse Children
Journey 2 Learn
Reedy Creek , QLD
08.2024 - Current
- Offered hands-on learning opportunities to develop student self-esteem and life skills.
- Worked collaboratively with special education staff including speech therapists, occupational therapists, counselors to ensure continuity of services provided.
- Established and maintained dynamic working relationships with students and parents to support classroom objectives.
- Teamed with general education teachers to plan and implement curriculum, state and district-wide assessments.
- Engaged in professional development opportunities related to behavior analysis and intervention strategies.
- Developed behavior plans, strategies and interventions to support students with challenging behaviors.
- Delivered tutoring sessions to help students grasp complex concepts in one-on-one settings.
Bounce Host and Cafe Attendant
Bounce inc
Burleigh Waters , QLD
05.2022 - Current
- Prepare hot and cold beverages for customers
- Prepare food for customers
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Provide basic first aid to children
- Run children’s parties with up to 30 children at a time
- Work efficiently in a fast paced environment
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
McDonald Host
Mcdonalds
Mermaid Waters , QLD
03.2020 - 04.2022
- Prepared hot and cold coffee and beverages
- Prepared food for customers
- Worked in a fast pace environment
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
Diet Coach - Nutrition
Allison
01-2024
High School Diploma -
Hillcrest Christian College
Reedy Creek 11-2023
Tourism -
CTIA
Certificate 2 In Tourism 01-2023
Certificate 2 in Public Safety - Public Safety
Tallebudgera Aquatic Centre
Tallebudgera 01-2023
First Aid And Cpr - First Aid And Cpr
Paradise First Aid
Mermaid Waters 01-2023
Skills
- Barista trained
- Customer service
- Disability awareness
- Collaborative Problem-solving
- Communication strategies
- Social skills training
Timeline
Behaviour Support for Neuro Diverse Children
Journey 2 Learn
08.2024 - Current
Bounce Host and Cafe Attendant
Bounce inc
05.2022 - Current
McDonald Host
Mcdonalds
03.2020 - 04.2022
Diet Coach - Nutrition
Allison
High School Diploma -
Hillcrest Christian College
Tourism -
CTIA
Certificate 2 in Public Safety - Public Safety
Tallebudgera Aquatic Centre
First Aid And Cpr - First Aid And Cpr
Paradise First Aid