Sarah Jae
Newcastle,NSW
Summary
Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management, business development, stakeholder and partner engagement, sponsorship acquisition and retention.
Overview
14
14
years of professional experience
Work History
Accoount Manager
Myrtec
02.2024 - Current
- Developed, maintained and utilized diverse client base.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Co- Founder, Director – Currently Non-Executive Director
Australian Esports League
01.2018 - Current
- Successfully executed business development opportunities which have resulted in commercial partnerships with PwC, Belgravia Leisure, Microsoft, AOC, Australian Navy, Australian Federal Government
- Successfully negotiated and managed long-term sponsorship deals for the AEL
- Prepared event project briefs, sponsorship reports and post event reports
- Provided consulting services for Councils, Sport Australia, Tennis Australia, Australian Olympic Committee
- Managed operations across multiple Esports programs (3,000 + players)
- Oversaw budgeting and financial planning
- This included revenue forecasting, expense management and financial sustainability
- Worked alongside key partners (Microsoft) to grow the Minecraft Education Program across Primary and Secondary schools within Australia
- Assisted in the development of the Inaugural National University Esports league compromising over 30 Universities across Australia
- Project Director for the global GirlGamer Festival as part VIVID (led a team of 20+ staff).
Sports Development
University of New South Wales
10.2024 - 12.2024
- Assisted in the development of the Women in Sports Strategy which was inspired by the NSW Office of Sport strategy
- Attended faculty meetings and developed strategies that would aid in the ongoing uptake of female participation on campus
- Compiled data from multiple National and International sporting reports that focused on female participation
- Gathered data and evaluated current participation levels at UNSW with a focus on finding key barriers surrounding female participation and inclusion.
Archery Instructor
Sydney Olympic Park Archery Centre
03.2015 - 12.2021
- Instructed High School, Primary School and Corporate Groups in Archery (Instructing over 40 participants)
- Observed participants form and technique, providing individualized feedback and corrections
- Maintained active supervision throughout sessions to ensure ongoing safety and adherence to rules
- Completed bookings for clients using the LINKS software program which is utilised across all Sydney Olympic Park facilities.
Client Service Officer / Assistant Project Officer
NSW Government Office of Sport
06.2024 - 01.2018
- Assisted in the development, implementation and evaluation of systems, programs and guidelines to support the NSW Office of Sport
- Contributed to the preparation of project briefs to support informed decision making
- Provided client support services in a timely and accurate fashion as well as worked with management to resolve any complex issues
- Continuously worked diligently to achieve targets successfully
- These included completing 35 new bookings per day across 10 centres in NSW
- Collaborated with team members to define project scope, goals and deliverables.
Sales Consultant
Super Amart Furniture
01.2013 - 05.2015
- Stayed updated on industry trends, sales techniques and product knowledge
- Consistently met and exceeded sales targets
- Worked closely with other departments: Marketing, Customer Support
- Provided excellent customer service, addressed customer inquiries, resolved issues, and ensured customer satisfaction.
Sales & Membership Manager
Genesis Fitness Clubs
06.2011 - 11.2012
- Organised and directed weekly and monthly meetings with colleagues and Heads of Department
- Conducted recruitment interviews and sales training
- Trained staff in CRM systems and administrative duties
- Developed and implemented innovative ideas to achieve sales budgets
- Prepared and delivered sales presentations to management
- Established strong working relationships with other sporting facilities
- Re-Established relationships with existing and lapsed members reaching a target of 150 new memberships in June 2012.
Education
Cert IV in Fitness & Personal Training -
Fitness Industry Training
Cert IV Justice Administration - undefined
College of Law & Justice Administration
Qualified Surf Instructor Level 1 – Learn to Surf - undefined
Newcastle
Current WWCC & Advanced CPR Certification - undefined
Skills
Stakeholder & Partner Engagement
Commercial Relationship Building
Sponsorship Acquisition and Retention
Event Management
Corporate Relationship Building
Business Process Development
Strategic Planning
Client Services
Account servicing skills
Brand Management
Business Development
Accomplishments
- TEAM MANAGER for TEAM AUSTRALIA - IeSF World Esports Championships 2018 - Taiwan
- TEAM MANAGER for TEAM AUSTRALIA - WESG Alibaba’s World Esports Games, China – 2019 / WESG Saudi Arabia - 2023
- PROJECT DIRECTOR for the GLOBAL GIRLGAMER FESTIVAL - VIVID, Destination NSW & Willoughby City Council – 2019
- FOUNDER – Newcastle Ladies Foodies - 2,000 Members, Connecting Restaurants + Foodies.
- Established Partnerships with Microsoft & Invictus Games
- Acquired sponsorship deals from multiple partners worth over $1,500,000 for the Australian Esports League
- Keynote speaker for Willoughby City Council’s International Women’s Day
- Interviewed and featured on ABC’s GOODGAME TV Series relating to women in gaming
References
Referees Upon Request
Timeline
Sports Development
University of New South Wales
10.2024 - 12.2024
Client Service Officer / Assistant Project Officer
NSW Government Office of Sport
06.2024 - 01.2018
Accoount Manager
Myrtec
02.2024 - Current
Co- Founder, Director – Currently Non-Executive Director
Australian Esports League
01.2018 - Current
Archery Instructor
Sydney Olympic Park Archery Centre
03.2015 - 12.2021
Sales Consultant
Super Amart Furniture
01.2013 - 05.2015
Sales & Membership Manager
Genesis Fitness Clubs
06.2011 - 11.2012
Cert IV in Fitness & Personal Training -
Fitness Industry Training
Cert IV Justice Administration - undefined
College of Law & Justice Administration
Qualified Surf Instructor Level 1 – Learn to Surf - undefined
Newcastle