Customer Service Cashier
Kfc
09.2023 - 01.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Collaborated with team members to maintain smooth operations during peak hours.
- Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.
