Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Resource Administration Officer
Siena Catholic College
Sippy Downs, QLD
04.2023 - Current
Screened and transferred incoming calls (900 student school), coordinating student leave, and transmitted information and documents to internal personnel.
Aided colleagues, students, and parents through regular communication and assistance (including first aid)
Managed team petty cash, purchase orders and account transactions.
Created, prepared, and delivered reports to various departments.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Helped teacher prepare instructional material and displays.
Associate Nurse Unit Manager
Barwon Health
Geelong, VIC
03.2017 - 03.2023
Managing & Coordinating Elective Theatre Lists
Relieved Nurse Unit Manager position during time of absence/ leave
Supervised, directed, and motivated high-quality performance from nursing staff.
Continuous communication with Surgeons, medical staff regarding patients care and coordination of elective surgery theatre lists
Supporting and coordinating Outpatient clinics
Triaging patients prior to surgery to ensure patients are worked up appropriately, this including requesting pathology, tests and anaesthetic assessments
Liaise with anaesthetists and surgeons regarding health and care and planning of patients
Prioritising elective waiting lists
Communicating with patients and families educating them on fasting and pre-operative instructions and what to expect day of surgery
Regular meetings and daily liaison with Nurse Unit Managers of Operating Suite, Day Procedure Unit, Surgical Ward and Bed Management
To provide and coordinate high quality professional, patient focused care for elective surgical patients
Act as one point of contact for anaesthetic and surgical units
Promote and maintain patient data integrity
Coordinate and manage elective surgical waiting list in accordance with Department of Health policy
Leads and manages change in line with values of the Service.
Clinical Care Coordinator
Safety & Quality, Barwon Health
Geelong, VIC
02.2018 - 10.2019
Developing data collection program and implementing Clinical data Registry within Hospital
Triaging and collecting data from patient admitted with University Hospital Geelong
Liaising with Registrars and Surgeons regarding data collected and how to improve quality of care to patients
Communicating and developing rapport with patients and their next of kin regarding their admission, follow up current health problems
Liaising with DHHS regarding results of data and quality of data.
Built strong relationships with patients and families for optimised care satisfaction.
Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
Devised and implemented clinical protocols to ensure high-quality patient care.
Associate Nurse Unit Manager
Orthopaedics, Barwon Health
Geelong, VIC
12.2016 - 03.2017
Working with Nurse Manager to ensure efficient operation of acute 32 bed ward
Responsible for delivery of quality care within ward
Manages nursing and related resources available to department
Sets clinical standards to achieve high quality of nursing care
Helps educate staff members as well as preceptor nursing graduates
Discharge planning (working with allied health staff & clinical care coordinators)
Communicating with Rehabilitation Services & Hostel/ Nursing homes
Completing Staff Appraisals
Conflict Management (patients, visitors & staff)
Data Collection, Documentation
Assisting in Budget Management
Supervised, directed, and motivated high-quality performance from nursing staff.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Nurse Coordinator
Bupa Aged Care
Traralgon, VIC
07.2016 - 12.2016
Working with management staff to ensure efficient operation of 120 bed facility
Supervising & assessing clients care
Safe medication administration
Communication with medical and emergency staff and family members
Supervising and educating staff (Division 2 and Personal carers)
Documentation & Data Collection
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
After Hours Hospital Coordinator
Maryvale Private Hospital
Morwell, VIC
07.2012 - 12.2016
Working with the Nurse Unit Manager to ensure efficient operation of an acute 45 bed Hospital
Coordinates bed management, acute admissions and emergency transfers
Facilitates hospital emergencies such as any emergency codes
Responsible for assessing and supervising the delivery of quality care within the wards (Paediatric, Surgical, Medical & Palliative)
Manages the nursing and related resources available to the department
Sets clinical standards to achieve a high quality of nursing care
Assists in educating staff members
Discharge planning (working with allied health staff & clinical care coordinators)
Communicating with Hospitals, Rehabilitation Services & Hostel/ Nursing homes
Conflict Management (patients, visitors & staff)
Data Collection, Documentation
Assisting in Budget Management
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Ordered all pharmacy supplies and kept check on inventory levels.
Registered Nurse
Latrobe Regional Hospital
01.2012 - 06.2012
Safely and confidently care for patients in paediatric, medical, surgical, critical care & Rehabilitation areas
Holistic Care for Patients with any medical problem or undergoing any procedure
Comprehensive patient assessment and plan care for any patient
Safe and effective practice performed in the clinical environment
Understand and work towards patients’ recovery and rehabilitation
Providing extensive education to less experienced staff and students
Education
Graduate Diploma in Orthopaedics - Nursing
Victoria University
Melbourne, VIC
11.2006
Bachelor of Science - Nursing
University of Ballarat
Ballarat, VIC
11.2004
Skills
Friendly, hardworking, loyal & reliable
Strong communication & organisational skills
Calm and professional manner
Cooperative team player
Certification
Single Checking of Medications
Assessor of Intravenous Cannulation
Assessor of Cardiopulmonary Resuscitation (CPR)
Committees
Patient Falls Prevention
Continuation of Care
January 2006- January 2007
Registered Nurse
Full Time - Paediatric Ward (Patricia Health Wing level 3)
Barwon Health- Geelong Hospital
Duties Performed