Summary
Overview
Work History
Education
Skills
Certification
Brass Musician
Timeline
Generic

Sarah MacDonald

Doreen,VIC

Summary

Motivated Pre-Service Teacher at the end of a Bachelor of Education (Primary) Degree desiring to gain additional expertise in a hands-on teaching position under Permission to Teach (PTT). Personable and friendly professional with excellent communication, multitasking and conflict resolution skills. Well-versed in managing classrooms, controlling behaviour and maintaining records. Dedicated to building confident, knowledgeable individuals through hands-on teaching. Enthusiastic about enhancing all areas development, building trust and instilling confidence in individual abilities and knowledge at Ashley Park Primary School.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Operations Coordinator

A Plus Disability Services
01.2023 - Current
  • Develop and provide client onboarding documents.
  • Established and implemented client renewals and sign-ups in line with NDIS practice standards.
  • Review progress notes/ staff attendance/ rostering and ongoing office duties for over 20 staff.
  • Communication with Clients/ Support Coordinators, Medical Professionals and Care Teams.
  • Develop client services.
  • Manage and co-ordinate staff and client team meetings.
  • Development of supports with CEO.
  • Human resource duties including interviewing and staff onboarding.
  • Staff and client visits to maintain NDIS practice standards.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Implemented troubleshooting, root cause analysis and issue resolution.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Manage over 20 staff and 50 lients and their Care Teams.

Support Worker

A Plus Disability Services
01.2019 - 01.2023
  • Working with clients with multiple disabilities including but not limited to ASD, ADHD, Bipolar Disorder, ABI, complex behaviours, severe anxiety and depression and ID.
  • Personal care
  • De-escalation and behaviour/aggression management.
  • Home and community attendance.
  • Staff training.
  • Organise outings and trips away.

Instrumental Teacher

Whittlesea Music
03.2017 - 07.2019
  • Teaching Primary and Secondary students Guitar and Trumpet over three different locations.
  • Working with Additional Needs Students

Housekeeping Supervisor

Austin Health - Community Recovery Program
03.2014 - 02.2015
  • Working with clients with mental health , drug and criminal issues
  • Cleaning of independent units for clients
  • Full vacate cleans of units
  • Cleaning of office areas
  • Cleaning of communal living areas
  • Stock ordering and storage of chemicals

Massage and Remedial Therapist

Independent Business
01.2012 - Current
  • Travelling to client’s residents and performing massage duties as required on case-by-case basis.

Builders Cleaner

Silverfern Services
12.2012 - 07.2013
  • Ceased Operation
  • Removal of rubbish
  • Removal of excess materials from new houses
  • Cleaning of displays and new homes
  • Dusting
  • Ensuring homes are presented in neat and tidy manner for new owners to take over

Professional Domestic Cleaner

Personal Cleaning Business
01.2009 - 01.2011
  • All aspects of house cleaning –
  • Mopping
  • Vacuuming
  • Dusting
  • Organising living spaces

Intergration Aide

Santa Maria College
01.2006 - 09.2006
  • Assist students with learning difficulties and disabilities.
  • Assist ESL students within general class and private one-to-one settings.
  • Assist and follow Teacher requests for support.
  • Offered caring companionship and emotional support.
  • Supported children's development by encouraging teamwork and understanding of others.

Pathology Collector

The Super Clinic Mill Park
01.2004 - 01.2005
  • Customer Service
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Kept supplies organised and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Complete ECG’s and assisted doctors in emergencies when required
  • Scheduling client appointments
  • General office duties

Support Worker

Department, Human Services
01.2001 - 01.2002
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Collaborated with other teams to identify and resolve client issues quickly and professionally.

Education

Bachelor of Education -

Swinburne Online
Melbourne, VIC
03.2024

Ashley Park Primary School
Doreen, VIC
2023

Diamond Valley Special Development School
Greensborough, VIC
2022

Tintenrvale Primary School
Ringwood East, VIC
2022

Laurimar Childcare And Early Learning Centre
Doreen, VIC
2022

Certificates -

Allens Training/ On Call Training/ Premium Health
Melbourne, VIC
2022

Diploma of Remedial Massage -

Sage Massage
Elsternwick, VIC
2012

Certificate IV in Massage Therapy Massage -

Sage Massage
Elsternwick, VIC
2011

Certificate II - in Security Operations -

Technical Advanced Training
Broadmeadows, VIC
2008

Certificate in Comprehensive Pathology Collection -

NMIT
Preston, VIC
2003

Certificate in Medical Reception -

NMIT
Preston, VIC
2003

Skills

  • Able to work as part of a team or autonomously
  • Critical Thinking
  • Google Docs
  • Leadership and team management skills
  • Strong communication skills
  • Time management and organisational skills
  • Problem solving
  • Leadership
  • Interdisciplinary Care
  • Positive Learning Environment
  • Differentiated Learning Techniques

Certification

  • Working With Children's Check - 2028801A-01
  • First Aid
  • CPR
  • Manual Handling
  • PEG Feeding Certification
  • Medication Administration
  • NDIS Workers Orientation Module
  • NDIS Worker Screening Identification Number 57993468.




Brass Musician

Volunteer at Diamond Valley Brass Band 

Timeline

Operations Coordinator

A Plus Disability Services
01.2023 - Current

Support Worker

A Plus Disability Services
01.2019 - 01.2023

Instrumental Teacher

Whittlesea Music
03.2017 - 07.2019

Housekeeping Supervisor

Austin Health - Community Recovery Program
03.2014 - 02.2015

Builders Cleaner

Silverfern Services
12.2012 - 07.2013

Massage and Remedial Therapist

Independent Business
01.2012 - Current

Professional Domestic Cleaner

Personal Cleaning Business
01.2009 - 01.2011

Intergration Aide

Santa Maria College
01.2006 - 09.2006

Pathology Collector

The Super Clinic Mill Park
01.2004 - 01.2005

Support Worker

Department, Human Services
01.2001 - 01.2002

Bachelor of Education -

Swinburne Online

Ashley Park Primary School

Diamond Valley Special Development School

Tintenrvale Primary School

Laurimar Childcare And Early Learning Centre

Certificates -

Allens Training/ On Call Training/ Premium Health

Diploma of Remedial Massage -

Sage Massage

Certificate IV in Massage Therapy Massage -

Sage Massage

Certificate II - in Security Operations -

Technical Advanced Training

Certificate in Comprehensive Pathology Collection -

NMIT

Certificate in Medical Reception -

NMIT
Sarah MacDonald