Sarah MacDonald
Doreen,VIC
Summary
Motivated Pre-Service Teacher at the end of a Bachelor of Education (Primary) Degree desiring to gain additional expertise in a hands-on teaching position under Permission to Teach (PTT). Personable and friendly professional with excellent communication, multitasking and conflict resolution skills. Well-versed in managing classrooms, controlling behaviour and maintaining records. Dedicated to building confident, knowledgeable individuals through hands-on teaching. Enthusiastic about enhancing all areas development, building trust and instilling confidence in individual abilities and knowledge at Ashley Park Primary School.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Coordinator
A Plus Disability Services
01.2023 - Current
- Develop and provide client onboarding documents.
- Established and implemented client renewals and sign-ups in line with NDIS practice standards.
- Review progress notes/ staff attendance/ rostering and ongoing office duties for over 20 staff.
- Communication with Clients/ Support Coordinators, Medical Professionals and Care Teams.
- Develop client services.
- Manage and co-ordinate staff and client team meetings.
- Development of supports with CEO.
- Human resource duties including interviewing and staff onboarding.
- Staff and client visits to maintain NDIS practice standards.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Manage over 20 staff and 50 lients and their Care Teams.
Support Worker
A Plus Disability Services
01.2019 - 01.2023
- Working with clients with multiple disabilities including but not limited to ASD, ADHD, Bipolar Disorder, ABI, complex behaviours, severe anxiety and depression and ID.
- Personal care
- De-escalation and behaviour/aggression management.
- Home and community attendance.
- Staff training.
- Organise outings and trips away.
Instrumental Teacher
Whittlesea Music
03.2017 - 07.2019
- Teaching Primary and Secondary students Guitar and Trumpet over three different locations.
- Working with Additional Needs Students
Housekeeping Supervisor
Austin Health - Community Recovery Program
03.2014 - 02.2015
- Working with clients with mental health , drug and criminal issues
- Cleaning of independent units for clients
- Full vacate cleans of units
- Cleaning of office areas
- Cleaning of communal living areas
- Stock ordering and storage of chemicals
Massage and Remedial Therapist
Independent Business
01.2012 - Current
- Travelling to client’s residents and performing massage duties as required on case-by-case basis.
Builders Cleaner
Silverfern Services
12.2012 - 07.2013
- Ceased Operation
- Removal of rubbish
- Removal of excess materials from new houses
- Cleaning of displays and new homes
- Dusting
- Ensuring homes are presented in neat and tidy manner for new owners to take over
Professional Domestic Cleaner
Personal Cleaning Business
01.2009 - 01.2011
- All aspects of house cleaning –
- Mopping
- Vacuuming
- Dusting
- Organising living spaces
Intergration Aide
Santa Maria College
01.2006 - 09.2006
- Assist students with learning difficulties and disabilities.
- Assist ESL students within general class and private one-to-one settings.
- Assist and follow Teacher requests for support.
- Offered caring companionship and emotional support.
- Supported children's development by encouraging teamwork and understanding of others.
Pathology Collector
The Super Clinic Mill Park
01.2004 - 01.2005
- Customer Service
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Kept supplies organised and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Complete ECG’s and assisted doctors in emergencies when required
- Scheduling client appointments
- General office duties
Support Worker
Department, Human Services
01.2001 - 01.2002
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Collaborated with other teams to identify and resolve client issues quickly and professionally.
Education
Bachelor of Education -
Swinburne Online
Melbourne, VIC03.2024
Ashley Park Primary School
Doreen, VIC2023
Diamond Valley Special Development School
Greensborough, VIC2022
Tintenrvale Primary School
Ringwood East, VIC2022
Laurimar Childcare And Early Learning Centre
Doreen, VIC2022
Certificates -
Allens Training/ On Call Training/ Premium Health
Melbourne, VIC2022
Diploma of Remedial Massage -
Sage Massage
Elsternwick, VIC2012
Certificate IV in Massage Therapy Massage -
Sage Massage
Elsternwick, VIC2011
Certificate II - in Security Operations -
Technical Advanced Training
Broadmeadows, VIC2008
Certificate in Comprehensive Pathology Collection -
NMIT
Preston, VIC2003
Certificate in Medical Reception -
NMIT
Preston, VIC2003
Skills
- Able to work as part of a team or autonomously
- Critical Thinking
- Google Docs
- Leadership and team management skills
- Strong communication skills
- Time management and organisational skills
- Problem solving
- Leadership
- Interdisciplinary Care
- Positive Learning Environment
- Differentiated Learning Techniques
Certification
- Working With Children's Check - 2028801A-01
- First Aid
- CPR
- Manual Handling
- PEG Feeding Certification
- Medication Administration
- NDIS Workers Orientation Module
- NDIS Worker Screening Identification Number 57993468.
Brass Musician
Volunteer at Diamond Valley Brass Band
Timeline
Operations Coordinator
A Plus Disability Services
01.2023 - Current
Support Worker
A Plus Disability Services
01.2019 - 01.2023
Instrumental Teacher
Whittlesea Music
03.2017 - 07.2019
Housekeeping Supervisor
Austin Health - Community Recovery Program
03.2014 - 02.2015
Builders Cleaner
Silverfern Services
12.2012 - 07.2013
Massage and Remedial Therapist
Independent Business
01.2012 - Current
Professional Domestic Cleaner
Personal Cleaning Business
01.2009 - 01.2011
Intergration Aide
Santa Maria College
01.2006 - 09.2006
Pathology Collector
The Super Clinic Mill Park
01.2004 - 01.2005
Support Worker
Department, Human Services
01.2001 - 01.2002
Bachelor of Education -
Swinburne Online
Ashley Park Primary School
Diamond Valley Special Development School
Tintenrvale Primary School
Laurimar Childcare And Early Learning Centre
Certificates -
Allens Training/ On Call Training/ Premium Health
Diploma of Remedial Massage -
Sage Massage
Certificate IV in Massage Therapy Massage -
Sage Massage
Certificate II - in Security Operations -
Technical Advanced Training
Certificate in Comprehensive Pathology Collection -
NMIT
Certificate in Medical Reception -
NMIT