Hi, I’m
Sarah Mccormack
Maudsland,QLD
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
9
years of professional experience
Work History
Younique Dance Academy
Dance Teacher
08.2021 - Current
Job overview
- Work with children aged 2-4
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Enhanced student performance by implementing creative and engaging dance routines.
- Created a safe and inclusive environment where students felt comfortable expressing themselves through dance, regardless of their background or experience level.
TS Talent
Performer
04.2021 - Current
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
TriCare Cypress Gardens Aged Care Residence
Personal Care Assistant
06.2023 - 07.2023
Job overview
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Peter Alexander Sleepwear- The Just Group
Christmas Casual Retail Assistant
09.2022 - 01.2023
Job overview
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Balanced multiple responsibilities, including cashier duties, floor assistance, and fitting room support as needed during peak periods.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Enhanced store sales by assisting customers in selecting appropriate gifts and decorations.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
Dominos
Instore
02.2020 - 02.2022
Job overview
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
Runaway Bay Junior/Senior Rugby League Club Canteen
Hospitality Manager
01.2016 - 12.2018
Job overview
- Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.
- Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.
- Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
- Enhanced guest satisfaction by promptly addressing concerns and implementing effective solutions.
Education
TAFE Queensland Southport
from Diploma of Nursing
07.2026
Coombabah State High SchoolCoombabah, QLD
High School Diploma
11.2023
Tafe Queensland Southport
Certificate II & III from Health Services & Health Service Assistance
09.2023
Coombabah State School
Queensland Primary Education
12.2017
Skills
- Teamwork and Collaboration
- Customer Service
- Motivated and Reliable
- Hardworking and Detail Oriented
Hobbies and Interests
- Dance
- Babysitting
- Socialising
- Retail
Schoolachievements
- Student Council Secretary – Primary School
- IGnite Performing Arts – High School
Timeline
Personal Care Assistant
TriCare Cypress Gardens Aged Care Residence
06.2023 - 07.2023
Christmas Casual Retail Assistant
Peter Alexander Sleepwear- The Just Group
09.2022 - 01.2023
Dance Teacher
Younique Dance Academy
08.2021 - Current
Performer
TS Talent
04.2021 - Current
Instore
Dominos
02.2020 - 02.2022
Hospitality Manager
Runaway Bay Junior/Senior Rugby League Club Canteen
01.2016 - 12.2018
TAFE Queensland Southport
from Diploma of Nursing
Coombabah State High School
High School Diploma
Tafe Queensland Southport
Certificate II & III from Health Services & Health Service Assistance
Coombabah State School
Queensland Primary Education
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