Dynamic healthcare professional with extensive experience at Tamworth Rural Referral Hospital, excelling in resource allocation and patient care management. Proven track record in enhancing service delivery strategies and fostering collaborative relationships, ensuring seamless transitions in patient care. Adept at data analysis and conflict mediation, driving improvements in multidisciplinary team outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Discharge Liaison Manager - NUM
Tamworth Rural Referral Hospital
05.2025 - Current
Ensured collaboration by coordinating communication between clinical staff and administrative teams.
Optimized resource allocation by managing scheduling for multidisciplinary team meetings.
Facilitated seamless patient care transitions across departments to uphold continuity.
Analyzed trends by compiling data from various sources and recommending actionable improvements.
Fostered patient satisfaction and trust by resolving concerns as primary point of contact.
Enhanced outcomes through collaboration with external partners on service delivery strategies.
Promoted smooth interdepartmental communication by developing relationships with key stakeholders.
Ensured effective information sharing by organizing meetings, conferences, and events.
Secondment - Discharge Liaison Manager
Tamworth Rural Referral Hospital
01.2024 - 05.2025
Registered/Clinical Nurse Specialist Medical Unit 2
Tamworth Rural Referral Hospital
12.2021 - 01.2024
Acting Nurse Unit Manager
Tamworth Rural Referral Hospital
06.2023 - 09.2023
Registered Nurse: Medical Unit 2
Tamworth Rural Referral Hospital
06.2020 - 12.2021
Registered Nurse: Deployment Unit
Tamworth Rural Referral Hospital
04.2018 - 06.2020
Endorsed Enrolled Nurse: Orthopaedics
Tamworth Rural Referral Hospital
06.2013 - 04.2018
Endorsed Enrolled Nurse
Manilla District Hospital
04.2013 - 06.2013
Assistant in Nursing
Manilla District Hospital
01.2013 - 04.2013
Education
Certificate IV Training & Assessment -
TAFE NSW
Tamworth
12.2023
Bachelor of Nursing -
University of New England
Armidale
10.2017
Division 2, Diploma of Nursing -
TAFE New England
Gunnedah
12.2012
Year 12 Higher School Certificate -
Carinya Christian Private School
Tamworth
09.2010
Skills
Resource allocation
Patient care management
Discharge planning
Data analysis
Service delivery strategies
Healthcare collaboration
Relationship building
Critical thinking
Team leadership
Assertiveness
Cultural awareness
Meeting facilitation
Collaborative relationships
Transfer procedures
High-pressure environments
Recordkeeping
Team collaboration
Conflict mediation
Policies and procedures implementation
Verbal and written communication
Goal setting
Multidisciplinary collaboration
Scheduling and coordinating
Teamwork and collaboration
Problem-solving aptitude
Complex Problem-solving
Excellent communication
Multitasking Abilities
Certification
Certificate IV Training & Assessment, 2023
Bachelor of Nursing Degree, 2017
Division II, Diploma of Nursing, 2012
Higher School Certificate, 2010
My Health Learning
References
Samantha GARDNER, Deputy Director of Nursing, Tamworth Rural Referral Hospital, samantha.gardner@health.nsw.gov.au, 67677229, 0437870374
Administration Support Officer at NSW Health Tamworth Rural Referral HospitalAdministration Support Officer at NSW Health Tamworth Rural Referral Hospital