Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Registration
Generic
Sarah McDonald
Open To Work

Sarah McDonald

Registered Nurse
Galston,NSW

Work Preference

Desired Job Title

Discharge Liaison Manager - NUMSecondment - Discharge Liaison ManagerRegistered/Clinical Nurse Specialist Medical Unit 2Acting Nurse Unit ManagerFacilitator

Work Type

Part Time

Location Preference

On-SiteRemote
Location: Galston, NSW, AUGalston, NSW
Open to relocation: No

Salary Range

90000/yr - 130000/yr

Important To Me

Work-life balanceCompany CultureFlexible work hoursWork from home optionPaid sick leave4-day work weekCareer advancement

Summary

Dynamic healthcare professional with extensive experience at Tamworth Rural Referral Hospital in managing interdepartmental communications and stakeholder relationships. Known for strong focus on team collaboration and achieving operational goals, adaptable to changing needs and priorities, ensuring seamless transitions in patient care. Key skills include conflict resolution, strategic planning, process improvement, and driving improvements in multidisciplinary team outcomes.

Overview

1
1
Certification
13
13
years of professional experience

Work History

Discharge Liaison Manager - NUM

Tamworth Rural Referral Hospital
05.2025 - Current
  • Ensured collaboration by coordinating communication between multidisciplinary teams.
  • Optimised resource allocation by managing scheduling for multidisciplinary team meetings.
  • Facilitated seamless patient care transitions across departments to uphold continuity.
  • Analysing care access by compiling interview data from various sources and recommending actionable improvements and changes.
  • Fostered patient satisfaction and trust by resolving concerns as primary point of contact.
  • Enhanced outcomes through collaboration with external partners on service delivery strategies.
  • Promoted smooth interdepartmental communication by developing relationships with key stakeholders.
  • Ensured effective information sharing by organising meetings, conferences, and events.

Secondment - Discharge Liaison Manager

Tamworth Rural Referral Hospital
01.2024 - 05.2025
  • Ensured collaboration by coordinating communication between multidisciplinary teams.
  • Optimised resource allocation by managing scheduling for multidisciplinary team meetings.
  • Facilitated seamless patient care transitions across departments to uphold continuity.
  • Analysing care access by compiling interview data from various sources and recommending actionable improvements and changes.
  • Fostered patient satisfaction and trust by resolving concerns as primary point of contact.
  • Enhanced outcomes through collaboration with external partners on service delivery strategies.
  • Promoted smooth interdepartmental communication by developing relationships with key stakeholders.
  • Ensured effective information sharing by organising meetings, conferences, and events.

Registered/Clinical Nurse Specialist Medical Unit 2

Tamworth Rural Referral Hospital
12.2021 - 01.2024
  • Led development and implementation of evidence-based clinical protocols to enhance patient care standards.
  • Mentored nursing staff in advanced clinical practices, fostering professional growth and improving team performance.
  • Mentored nursing staff through professional development opportunities, enhancing their skill sets and competencies.
  • Served as a clinical expert resource for fellow nurses, fostering a collaborative work environment focused on ongoing learning and growth.
  • Established effective communication channels between nurses, physicians, and other team members, promoting seamless coordination of patient care efforts.
  • Facilitated training sessions for new hires, ensuring they were well-equipped to perform their duties efficiently and safely.
  • Supported patient self-advocacy within family relationships and during treatment plans.
  • Sought opportunities to improve patient care, outcomes and nursing staff performance.
  • Educated family members and caregivers on patient care instructions.
  • Managed patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapies.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

Acting Nurse Unit Manager

Tamworth Rural Referral Hospital
06.2023 - 09.2023
  • Led multidisciplinary team to enhance patient care protocols and improve overall unit performance.
  • Developed and maintained staffing schedules to ensure optimal resource allocation and patient coverage.
  • Collaborated with physicians to coordinate treatment plans, enhancing interdisciplinary communication and patient outcomes.
  • Monitored patient care metrics, identifying trends and implementing corrective actions as needed.
  • Streamlined administrative processes, reducing paperwork errors and improving operational efficiency within the unit.
  • Facilitated smooth transitions between shifts, ensuring seamless continuity of care for all patients on the unit.
  • Actively sought out opportunities for continuing education within the field of nursing management, staying up-to-date on current trends and best practices.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Managed 8-9 nurses - AM & 6 nurses - PM and nursing activities in 26-bed medical ward by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Educated family members and caregivers on patient care instructions.
  • Managed patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapies.

Facilitator

University Of New England
Armidale, NSW
01.2021 - 12.2021

Educator for Nursing students, facilitating support during clinical placements in acute Hospital settings. Debriefing and completing core competencies required throughout their clinical placement, providing constructive feedback to enhance clinical skills and development.

  • Identified areas in need of improvement and implemented solutions.
  • Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
  • Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
  • Improved client satisfaction by tailoring facilitation techniques to meet diverse group needs.
  • Mentored nursing students, promoting professional growth and consistency in delivery standards.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.

Registered Nurse: Medical Unit 2

Tamworth Rural Referral Hospital
06.2020 - 12.2021
  • Administered high-quality patient care in compliance with hospital protocols and best practices.
  • Collaborated with interdisciplinary teams to develop and implement personalized care plans for patients.
  • Mentored junior nursing staff, fostering professional development and enhancing team performance.
  • Implemented evidence-based practices, improving patient outcomes and reducing readmission rates.
  • Led initiatives to enhance infection control measures, ensuring a safe environment for patients and staff.
  • Managed critical situations effectively, demonstrating calm decision-making under pressure during emergencies.
  • Educated patients and families on health management strategies, promoting long-term wellness and recovery.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Registered Nurse: Deployment Unit

Tamworth Rural Referral Hospital
04.2018 - 06.2020

I worked across multiple areas in the Acute Hospital setting, including:

- ESSU - Emergency Short Stay Unit - Emergency Department

- HDU - High Dependency Unit (ICU)

- Paediatrics Unit

- Surgical Unit

- Medical/Stroke Unit

- Palliative Care

- Orthopaedic Unit

- Rehabilitation Unit

Endorsed Enrolled Nurse: Orthopaedics

Tamworth Rural Referral Hospital
06.2013 - 04.2018
  • Coordinated patient care plans with interdisciplinary teams to ensure comprehensive treatment approaches.
  • Monitored vital signs and administered medications, ensuring patient safety and adherence to protocols.
  • Educated patients and families on health management, fostering engagement in their care processes.
  • Collaborated with healthcare providers to streamline workflow processes, increasing efficiency in patient service delivery.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.

Endorsed Enrolled Nurse

Manilla District Hospital
04.2013 - 06.2013
  • Administered medications and monitored patient vital signs in compliance with healthcare protocols.
  • Collaborated with interdisciplinary teams to develop individualized care plans for diverse patient populations.
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.

Assistant in Nursing

Manilla District Hospital
01.2013 - 04.2013
  • Provided compassionate care to patients, ensuring comfort and safety during daily activities.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Education

Certificate IV Training And Assessment - Teaching

TAFE NSW
NSW
12-2023

Bachelor of Nursing -

University of New England
Armidale
10-2017

Division 2, Diploma of Nursing -

TAFE New England
Gunnedah
12-2012

Year 12 Higher School Certificate -

Carinya Christian Private School
Tamworth
09-2010

National Immunisation For Health Practitioners - Nursing

Australian College of Nursing
08-2026

Skills

  • Resource allocation
  • Patient care management
  • Discharge planning
  • Data analysis
  • Service delivery strategies
  • Healthcare collaboration
  • Relationship building
  • Critical thinking
  • Team leadership
  • Assertiveness
  • Cultural awareness
  • Facilitation of Patient Flow
  • Collaborative relationships
  • Transfer procedures
  • High-pressure environments
  • Recordkeeping
  • Team collaboration
  • Conflict mediation
  • Policies and procedures implementation
  • Verbal and written communication
  • Goal setting
  • Multidisciplinary collaboration
  • Scheduling and coordinating
  • Teamwork and collaboration
  • Problem-solving aptitude
  • Complex Problem-solving
  • Excellent communication
  • Multitasking Abilities

Certification

  • Certificate IV Training & Assessment, 2023
  • Bachelor of Nursing Degree, 2017
  • Division II, Diploma of Nursing, 2012
  • Higher School Certificate, 2010
  • My Health Learning

Timeline

Discharge Liaison Manager - NUM

Tamworth Rural Referral Hospital
05.2025 - Current

Secondment - Discharge Liaison Manager

Tamworth Rural Referral Hospital
01.2024 - 05.2025

Acting Nurse Unit Manager

Tamworth Rural Referral Hospital
06.2023 - 09.2023

Registered/Clinical Nurse Specialist Medical Unit 2

Tamworth Rural Referral Hospital
12.2021 - 01.2024

Facilitator

University Of New England
01.2021 - 12.2021

Registered Nurse: Medical Unit 2

Tamworth Rural Referral Hospital
06.2020 - 12.2021

Registered Nurse: Deployment Unit

Tamworth Rural Referral Hospital
04.2018 - 06.2020

Endorsed Enrolled Nurse: Orthopaedics

Tamworth Rural Referral Hospital
06.2013 - 04.2018

Endorsed Enrolled Nurse

Manilla District Hospital
04.2013 - 06.2013

Assistant in Nursing

Manilla District Hospital
01.2013 - 04.2013

Year 12 Higher School Certificate -

Carinya Christian Private School

Division 2, Diploma of Nursing -

TAFE New England

Bachelor of Nursing -

University of New England

Certificate IV Training And Assessment - Teaching

TAFE NSW

National Immunisation For Health Practitioners - Nursing

Australian College of Nursing

References

  • Samantha GARDNER, Deputy Director of Nursing, Tamworth Rural Referral Hospital, samantha.gardner@health.nsw.gov.au, 67677229, 0437870374
  • Belinda Brennan, Senior Disharge Liaison Manager, Tamworth Rural Referral Hospital, belinda.brennan@health.nsw.gov.au, 0419 425 655
  • Michelle BOLTE, Clinical Nurse Consultant Infection Prevention Service, Tamworth Rural Referral Hospital, michelle.bolte@health.nsw.gov.au, 67677185, 0428265843
  • Margaret Sullivan, casual Nurse Manager - Recently retired DDON, Tamworth Rural Referral Hospital, margaret.sullivan@health.nsw.gov.au, 0422224608
  • Carolyn Heise, Director of Nursing Tamworth Rural Referral Hospital, carolyn.heise@health.nsw.gov.au, 0267611260
  • Louise Albertson, Dementia Nurse Consultant, Tamworth Rural Referral Hospital, louise.albertson@health.nsw.gov.au , 0423 295 160
  • Nicola Swan, Senior Social Worker, Tamworth Rural Referral Hospital, nicola.swan@health.nsw.gov.au, 02 6767 7070

Registration

AHPRA Nursing Registration, NMW0001821715, Registered Nurse, 05/27

Sarah McDonaldRegistered Nurse