Sarah McKibbin

• Work along side the Doctor with patient outcomes and treatment plans
• Carry out skin procedures e.g. skin needling, LED therapy
• Reception and practice management duties
• Advice patients on post procedural care
• Maintain detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers
• Deliver exceptional customer service, maintaining a professional and welcoming environment for clients
• Assist with procedure set up, ensuring strict adherence to sanitation guidelines, maintaining a clean and hygienic work environment at all times

• Delivered unprecedented service to clients through personalized consultations, making experience unique for each client.
• Developed customized treatment plans tailored to individual client needs, promoting optimal results and long-term success.
• Continuously updated knowledge of various product lines, ensuring the ability to provide clients with accurate information and tailored suggestions for their specific needs.
• Performed advanced facial treatments to address specific skin concerns, resulting in improved skin appearance.
• Maintained detailed records of client progress, allowing for better-informed decisions regarding future treatment recommendations.
• Implemented effective time management strategies during appointments, maximizing efficiency without compromising quality of service.
• Performed skin needling, chemical peels and hydrobrasion treatments to enhance client results while minimizing potential side effects.
• Increased repeat clientele through expert advice and consistent delivery of high-quality services.
• Established rapport with clients through strong interpersonal skills, fostering loyalty and trust in the therapeutic process.

CHCCOM005

Communicate and work in health or community services

CHCDIV001

Work with diverse people

HLTAAP001

Recognise healthy body systems

HLTINF006

Apply basic principles and practices of infection prevention and control

HLTWHS001

Participate in workplace health and safety

BSBMED301

Interpret and apply medical terminology appropriately

BSBWOR301

Organise personal work priorities and development

HLTINFCOV001

Comply with infection prevention and control policies and procedures

BSBCMM211

Apply communication skill

• Hospital specialist for Osteoporosis Care, then returned to work part-time after first child as part-time Primary Care Specialist for Cardiovascular Health and Diabetes.
• Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
• Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
• Assisted physicians with patient education efforts, providing resources and support as needed.
• Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.