Overview
Work History
Education
Skills
Timeline
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Sarah McMullen

Mulambin,QLD

Overview

6
6
years of professional experience

Work History

Food and Beverage Supervisor

The Capricorn Tavern
05.2019 - Current
  • Maintaining a clean work environment
  • Training new potential employees
  • Fulfilling numerous all-rounder and duty manager roles (TAB, Sportsbar, Gaming Room, Waitressing, Supervising and Bartending)
  • Counting and Floating tills back to the required balance for start of shift the following morning
  • Complete the required DTS and end of night banking
  • Fulfilling RSA responsibilities with patrons
  • Providing excellent customer service
  • Perfecting time management
  • Problem solving and dispute resolution
  • Work under pressure

Education

Grade 12 -

Yeppoon State High School
Yeppoon, QLD
11.2017

RSA/RSG - Hospitality

College of Australian Training
Yeppoon, QLD
05.2015

Skills

  • Scheduling Staff
  • Inventory Management
  • Food and Beverage Service
  • Opening and closing procedures
  • Worker Training
  • Equipment Maintenance
  • Staff Management
  • Data Entry Software
  • Point of Sale POS Software
  • Hiring and Onboarding
  • Microsoft Excel
  • Cash Handling
  • Critical thinking and on the spot complaint resolutions
  • TAB/Keno Operator

Timeline

Food and Beverage Supervisor

The Capricorn Tavern
05.2019 - Current

Grade 12 -

Yeppoon State High School

RSA/RSG - Hospitality

College of Australian Training
Sarah McMullen