Sarah McMullen
Mulambin,QLD
Overview
6
6
years of professional experience
Work History
Food and Beverage Supervisor
The Capricorn Tavern
Yeppoon, QLD
05.2019 - Current
- Maintaining a clean work environment
- Training new potential employees
- Fulfilling numerous all-rounder and duty manager roles (TAB, Sportsbar, Gaming Room, Waitressing, Supervising and Bartending)
- Counting and Floating tills back to the required balance for start of shift the following morning
- Complete the required DTS and end of night banking
- Fulfilling RSA responsibilities with patrons
- Providing excellent customer service
- Perfecting time management
- Problem solving and dispute resolution
- Work under pressure
Education
Grade 12 -
Yeppoon State High School
Yeppoon, QLD11.2017
RSA/RSG - Hospitality
College of Australian Training
Yeppoon, QLD05.2015
Skills
- Scheduling Staff
- Inventory Management
- Food and Beverage Service
- Opening and closing procedures
- Worker Training
- Equipment Maintenance
- Staff Management
- Data Entry Software
- Point of Sale POS Software
- Hiring and Onboarding
- Microsoft Excel
- Cash Handling
- Critical thinking and on the spot complaint resolutions
- TAB/Keno Operator
Timeline
Food and Beverage Supervisor
The Capricorn Tavern
05.2019 - Current
Grade 12 -
Yeppoon State High School
RSA/RSG - Hospitality
College of Australian Training