Sarah Moore
Moss Vale,NSW
Summary
Compassionate and responsible worker able of forming strong connections with customers and co workers alike. I'm dedicated to learning new skills and have a strong work ethic. I'm and active listener whose skilled in multitasking and is adept at addressing customer concerns with empathy and professionalism.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Moss Vale Village Pharmacy
Moss Vale
11.2021 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Assisted Pharmacists by preparing and filling prescriptions.
- Merchandised over-the-counter goods and rotated stock.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
General Services Officer
Ramsay Health Care
Bowral Private Hospital
04.2021 - 04.2021
- Aided in the preparation and delivering of meals to patients rooms.
- Assisted in the cleaning and maintaining of the kitchen.
Education
Certificate II - Community Pharmacy
Pharmacy Guild of Australia
Sydney, NSW12.2023
High School Certificate -
Moss Vale High School
Moss Vale, NSW11.2021
Skills
- Medication Dispensing
- Patient Counseling
- Organizing supplies
- Answering customer questions
- Product restocking
- Organizational Skills
- Customer Service
- Excellent Communication
- Multitasking Abilities
- Active Listening
- Time Management
- Task Prioritization
- Pharmacy protocols
- Health education advice
References
- Amanda Harris
Mobile: 0412 727 497
- Kat Bolton
Mobile: 0423 932 746
Timeline
Pharmacy Assistant
Moss Vale Village Pharmacy
11.2021 - Current
General Services Officer
Ramsay Health Care
04.2021 - 04.2021
Certificate II - Community Pharmacy
Pharmacy Guild of Australia
High School Certificate -
Moss Vale High School